Michelle Mcwilliams Email and Phone Number

Provide leadership and professional development to the CCDT staff, fostering growth and enhancing departmental effectiveness.Collaborate on student graduation initiatives, including the first destination graduation survey, to enhance student outcomes.Lead publicity efforts across various channels (website, social media, external communications) to promote CCDT services and programming.Monitor and analyze CCDT activity data, utilizing insights to inform departmental improvements, generate regular reports for stakeholders, and oversee the annual assessment plan.Manage the CCDT budget in alignment with university goals, supervised expenditures, and secured additional funding for program development.

Execute and assess student engagement, outreach, and career development through various programs and Center initiativesImplement career development programming in order to encourage career exploration and professional development of all Trinity studentsLead staff training related to advising and coaching including “Design Thinking & Career Exploration” training, DE&I focused staff trainings, and NACE Career Coaching Intensive TrainingFormulate and implement initiatives and strategies to engage specific student populationsEstablish and develop relationships within designated career industry clusters (non-profit, social services, and education) to keep faulty and students abreast of trends, resources, and relevant opportunitiesPromote cross-campus partnerships (Advising, Residence Life, Student Involvement) through presentations and programmingCoordinate First Destination Survey data collection for May 2020 and May 2021 graduates. Created student outreach plan and partnership with various campus offices including Admissions, Institutional Research, and Alumni Relations

Created syllabus and course design including selection of primary course textbook, supplemental resources, grading rubrics, and learning outcomes for the courseObtained approval of course revision with the Trinity University UCC for the updated courseWith co-instructor, created Google Slides presentation template for weekly instruction

Serve as liaison to the School of Business by establishing and maintaining relationships within the academic area to keep faculty abreast of trends, resources, and opportunities for students.Collaborate with the Chair of the Accounting Department in order to successfully work alongside the premier accounting firms.Deliver career coaching, advising, and counseling services through a range of approaches, including individual, drop-in, and group appointments; workshops; and other programs.Provide coaching to students and alumni on job search tools and strategies, including resume writing, developing cover letters and job campaign correspondence, interviewing, networking, and making connections with employers.In conjunction with the Employer Relations Coordinator, maintain communication with employers and update employer information about recruitment procedures.Design programs and services to promote student learning and development based on knowledge of career development and readiness concepts.Assist student organizations such as Delta Sigma Pi and Alpha Kappa Psi with career-related programs and employer engagement opportunities.Actively engage employers to recruit Trinity business students.

Led 5-week Career Development course to high school Juniors and Seniors.

Successfully executed transition from CSO customer relationship management (CRM) software to Handshake CRM softwareProvided students and alumni individual assistance in defining career options, developing employment skills, and job search strategiesFacilitated professional development workshops to include resume preparation, job-search strategies, and interview skills Assisted Coordinator of Career Services with developing and coordinating UIW Job Fairs Guided students in the selection of major through various personality assessments including Focus2Career and TypeFocusManaged 5 Career Services student employeesServed as Interim Coordinator of Career Services, and later, Interim Director of Career Services for 2.5 years

Facilitated 2,560 hours of classroom instruction to 80+ first-year students in Emerging Leaders elective course.

Managed caseload of 30+ First-Year Liberal Arts majors in their major and class selectionServed as the primary point of contact for first-year orientation pre-scheduling processCreated weekly registration reports for advising team during first-year orientation Communicated academic goals/expectations for caseload of 150+ first-year students at risk of failing class via GradesFirstMaintained first-year student BlackBoard site

Explained the Federal Financial Aid process to students and families as it pertained to each individualAdvised students on financial aid requirements for study abroadPresented to Spanish speaking families regarding cost of attendance, FAFSA procedures, and UIW academic policiesSupported main campus Orientation events through group presentations, front desk assistance, and translating/interpreting various conversations between Spanish & EnglishSupervised 5-10 work-study students

Provided information regarding admissions, records, registration, and enrollment to current and future Alamo Colleges studentsCollected and verified student information from student-submitted transcripts. Once collected, information was input to Banner SystemVerified student enrollment, official grades, and residency status of current and future studentsScheduled student appointments for Advising Center and Testing Center

Provided students direct high school to college transition coaching and support in areas including: new student orientation, course registration, financial aid/FAFSA issues, college transfers, career development, and other miscellaneous issues. Oriented College Forward’s high school students to the College success program and its servicesOrganized and maintained up-to-date student information on student progress including milestones and deliverables in databases and physical files; monitor success program statistics; produce reports as needed