Michelle Merrell Email & Phone Number

Irving, Texas, United States

● Lead and train teams to apply merchandising principles and optimize stores’ product assortments based on unique customer demographics, thereby driving customer traffic and revenue growth ● Lead cultural and behavioral changes through retailer initiative; spearhead enterprise-wide programs to refocus on retailer initiative in every department and at every levelLead retailer initiative platform for the enterprise. Coach and train executives to leverage store demographics and… Show more ● Lead and train teams to apply merchandising principles and optimize stores’ product assortments based on unique customer demographics, thereby driving customer traffic and revenue growth ● Lead cultural and behavioral changes through retailer initiative; spearhead enterprise-wide programs to refocus on retailer initiative in every department and at every levelLead retailer initiative platform for the enterprise. Coach and train executives to leverage store demographics and profiles to customize product assortments. Show less

Irving, Texas, United States

● Transformed Western territory from an unstructured and inefficient team into a powerhouse of profitability and efficiency; instituted new business processes, accountability, and a recognition system to celebrate team members’ contributions and achievements ● Exceeded earnings targets in a challenging sales environment; ended 2023 with total net sales of $16.7 billion, total merchandise sales of $4.9 billion, net earnings of $391 million, and achieved operational, selling, general, &… Show more ● Transformed Western territory from an unstructured and inefficient team into a powerhouse of profitability and efficiency; instituted new business processes, accountability, and a recognition system to celebrate team members’ contributions and achievements ● Exceeded earnings targets in a challenging sales environment; ended 2023 with total net sales of $16.7 billion, total merchandise sales of $4.9 billion, net earnings of $391 million, and achieved operational, selling, general, & administrative (OSG&A) expenses● Served as Executive Mentor and Co-Executive lead for two ABRG groups ● Led team through major acquisition of Speedway gas stations & convenience stores● Led annual Board of Director tour for 7&i’s (our parent company’s) board of directors meeting; led store tour to showcase latest innovation platforms for executive leadership Oversaw operations of 18-state territory comprised of 2600 stores under three banners (7-Eleven, Stripes, and Speedway), 670 quick-service restaurants (QSRs), and >20,000 employees, including 23 market leaders, 3 regional directors and 275 area leaders. Managed functional areas including HR, asset protection, logistics, real estate, restaurants, and digital. Owned P&L responsibility with overall annual net sales of ~$18 billion, including ~$230 million in restaurant sales. Show less

Seattle, Washington, United States

● Realigned markets from multiple zones into one, larger zone with increased responsibility; led team in attaining merchandising sales of $6 billion and achieving merchandise margin to budget of 118 basis points over the prior year● Developed and rolled out Learning Tuesday, a training best practice implemented enterprise-wide● Mentored multiple directors and senior managers; assisted several team members in achieving promotion● Attended and completed NACS Women’s… Show more ● Realigned markets from multiple zones into one, larger zone with increased responsibility; led team in attaining merchandising sales of $6 billion and achieving merchandise margin to budget of 118 basis points over the prior year● Developed and rolled out Learning Tuesday, a training best practice implemented enterprise-wide● Mentored multiple directors and senior managers; assisted several team members in achieving promotion● Attended and completed NACS Women’s Leadership Program at Yale University Oversaw operations of 900 stores, 9 market leaders, and ~100 area leaders in North Pacific Zone; restructured and assumed ZVP leadership of Pacific Desert Zone, comprised of 1200 stores, 15 market leaders, >100 area leaders. Created and led diversity initiatives within Zone. Show less

Maitland, Florida, United States

● Collaborated with Store Support Center to build cross-functional relationships necessary to align and successfully execute key business initiatives in driving customer traffic and margin ● Assisted in creation of Director of Operations role; established duties and responsibilities to justify position’s existence within 7-Eleven’s corporate structure, resulting in creation of an additional 13 directorships ● Co-led a “blunting” strategy to mitigate competitive threats coming… Show more ● Collaborated with Store Support Center to build cross-functional relationships necessary to align and successfully execute key business initiatives in driving customer traffic and margin ● Assisted in creation of Director of Operations role; established duties and responsibilities to justify position’s existence within 7-Eleven’s corporate structure, resulting in creation of an additional 13 directorships ● Co-led a “blunting” strategy to mitigate competitive threats coming into Florida● Led enterprise-wide, cross-functional team in developing and implementing the quality visit process, a program wherein franchise and corporate area leaders visit individual stores to ensure store-level practices are aligned with corporate initiatives and goals● Created and led the Women’s Leadership forum in FloridaOversaw operations of 900 stores, 9 market leaders, and >100 area leaders; led team in daily store operations to deliver consistent, high-quality customer experience and maximize sales and profitability. Partnered with ZVP to plan, execute, and measure results of business plans and objectives. Established annual budget guidelines. Show less

Dallas, Texas

● Led cross-functional team to develop, communicate, and execute a Traffic Driving Workbook to increase number of customers in stores● Led enterprise operations & merchandising quarterly alignment sessions to strategically plan for upcoming months● Created, established, and led enterprise-wide training forum to educate area leaders on merchandising items, trends, and merchandising principles Gatekeeper for all projects and platforms rolled out to the field in… Show more ● Led cross-functional team to develop, communicate, and execute a Traffic Driving Workbook to increase number of customers in stores● Led enterprise operations & merchandising quarterly alignment sessions to strategically plan for upcoming months● Created, established, and led enterprise-wide training forum to educate area leaders on merchandising items, trends, and merchandising principles Gatekeeper for all projects and platforms rolled out to the field in coordination with all support departments. Planned and coordinated bimonthly national communication meetings for the enterprise. Show less

Brea, Ca

● Designed and implemented sales plan playbook for the enterprise; led enterprise-wide Back to Basics plan for the zone● Led Board of Director tour for the zone● Served as zone vice president in ZVP’s absence ● Recognized as Market Manager of the Year in 2014Oversaw >100 stores and 10 area leaders; responsible for sales and gross profit. Led a team of multiunit managers in coaching, consulting, and developing key relationships with franchisees to help them… Show more ● Designed and implemented sales plan playbook for the enterprise; led enterprise-wide Back to Basics plan for the zone● Led Board of Director tour for the zone● Served as zone vice president in ZVP’s absence ● Recognized as Market Manager of the Year in 2014Oversaw >100 stores and 10 area leaders; responsible for sales and gross profit. Led a team of multiunit managers in coaching, consulting, and developing key relationships with franchisees to help them grow net month-over-month income. Directed all aspects of brand operations. Led community outreach initiatives across the market. Trained at 7-Eleven Japan (SEJ), the parent company at the time. Show less

Brea, Ca

Shreveport, La

● Pivotal role in handling sales and cold calling to secure leads and develop brand awareness● Optimization of business by cultivating and maintaining business-to-business relationships with diverse individuals● Efficient oversight to the recruitment and placement of temporary and temporary to hire employees for vacant positions in both staff- and management-level for outside businesses

Shreveport, La

● Strategic spearheading of daily operations covering human resources, assets protection, and P&L functions across the region● Leadership of nine district mangers in executing the day-to-day activities for 150 stores in Louisiana and Arkansas

Benicia, Ca

● Tactical contribution in leading and coordinating all facets of merchandising and store operations● Commendation for key efforts in the successful new product launches, involving advertising program execution and inventory management● Led in-store merchandising strategic direction for full-scale acquisition integration

Houston, Tx And Vernon Hills, Il

● Full leadership over the store P&L as well as 110 store associates and 5 assistant store managers while handling inventory management as well as HR and Asset Protection● Team member in corporate efforts for Six Sigma and Voice of the Customer projects, along with how to better the complex installation project● Participation in inaugural Store Leadership Training program

West Chicago, Il

West Chicago, Il

Laurel, Ms

West Chicago, Il