Michelle Miller Email and Phone Number

Manage all human resources functions of a full-service hotel, including recruiting and selection, training and development, compensation and benefits, and employee engagement.Ensure hotel is properly staffed with highly engaged service-oriented employees. Ensure compliance with governmental regulations and organizational policies and procedures.Deliver new employee orientation and training for all employees to include safety, service, and other human resources topics.Administer and maintain all employee compensation, benefit, and recognition programs.Responsible for the accurate and timely submission of bi-weekly payroll.

Counseled leadership in the areas of recruitment and selection, performance management, compensation and benefits, and employee development. Served as the primary consultant to leaders in maximizing business results through the use of sound HR practices. Provided reliable business direction and counsel on HR related issues while ensuring consistency and compliance with corporate policies and applicable regulatory requirements. Engaged in and support strategy discussions while representing employee interests and impacts relative to business needs and organizational infrastructure.Supervised represented employees and summer interns.Counseled leadership regarding performance management, misconduct, and other labor/employee relations matters involving all represented and non-represented employees.Recruited for various bargaining unit and professional level positions.

Administered the local labor agreement between Accident Fund and United Auto Workers Local #2256.Supervised represented employees and summer interns.Served on the negotiating team and completed contract negotiations between the Company and the UAW.Investigated and answered grievances at various steps of the grievance procedure.Counseled leadership regarding performance management, misconduct, and other labor/employee relations matters involving all represented and non-represented employees.Developed and delivered training sessions for Interview & Selection and Addressing & Preventing Harassment.

Designed performance review and compensation programs that aligned business goals with individual performance.Administered, analyzed, and implemented changes to all benefit programs including 401(k), health, life, and disability insurance programs, flexible spending accounts, and paid time off.Recruited professional, technical, and sales employees.Counseled leadership in the areas of recruitment and selection, performance management, compensation and benefits, and wellness.Managed all employee relations matters involving misconduct, performance management, and conducted all employee terminations.Transitioned payroll function from Finance to HR. Responsible for the accurate and timely submission of all payroll changes.Calculated monthly and quarterly sales commission payments and performance bonuses.Developed and updated all company policies and employee handbook.

Recruited professional, technical, and clerical employees.Counseled leadership in the areas of recruitment and selection, including the development of recruiting strategies and appropriate sources of qualified candidates.Counseled leadership regarding employee performance, attendance, employee misconduct, and other employee relations issues.Conducted exit interviews and prepared quarterly analysis for senior management.Developed method for tracking and reporting cost per hire, time to fill, and other employment related metrics.Coordinated college relations and summer intern program.

Administered labor agreements between Company and two locals of the International Chemical Workers Union (ICWU).Served on the negotiating team and completed contract negotiations between the Company and the ICWU.Investigated and prepared written answers for grievances at the second and third steps.Administered attendance policy and plant work rules.Trained hourly and salaried personnel in SAP Time Management implementation.

Administered the Basic Labor Agreements between Granite City Division and ten separate labor union localsInvestigated and prepared written answers for 250+ grievances Resolved employee problems with represented work force by effectively dealing with company and union representatives.Screened, interviewed, and hired hourly, clerical, sales, and professional employeesConducted orientations for new employees, summer interns, and high school co-opsCoordinated corporate-wide college recruiting programTrained supervisory personnel on interviewing and selection techniquesWrote Affirmative Action Plan for Headquarters facilityDeveloped applicant tracking and internal audit procedures for EEO/AAP purposes