Michelle Minor

Michelle Minor Email and Phone Number

Director at Alaska Airlines @
Michelle Minor's Location
Olympia, Washington, United States, United States
Michelle Minor's Contact Details

Michelle Minor work email

Michelle Minor personal email

n/a
About Michelle Minor

*Over 20 years of experience in the airline industry and consumer protection regulations*Liaison for my company with the U.S. Department of Transportation (DOT) and the Canadian Transportation Agency (CTA)*Respond to regulated written complaints received from the DOT and CTA*Responsible for AAG Complaints Resolution Official (CRO) training content, in collaboration with the Policy & Procedures team*Subject matter expert in consumer protection regulations*Frequently tasked with handling communications involving highly sensitive or egregious customer issues*Represent my company in small claims court*Have successfully lead a group of 20+ direct reports prior to the evolution of the Customer Advocacy department*Administrative duties as assigned*Reservations Agent, including special assignments (Lead Agent, Global Support original team member, selected to fill multiple temporary assignments)*Served on the Board of Directors for our Employee Assistant Fund

Michelle Minor's Current Company Details
Alaska Airlines

Alaska Airlines

Director at Alaska Airlines
Michelle Minor Work Experience Details
  • Alaska Airlines
    Manager, Customer Advocacy
    Alaska Airlines Jun 2000 - Present
    Greater Seattle Area

Michelle Minor Skills

Airlines Aviation Program Management Customer Service Team Building Flights Customer Satisfaction Team Leadership Airports Operations Management Process Improvement Customer Experience Performance Management Peoplesoft Onboarding Microsoft Excel Microsoft Office Project Planning Microsoft Word Analysis Budgets

Michelle Minor Education Details

Frequently Asked Questions about Michelle Minor

What company does Michelle Minor work for?

Michelle Minor works for Alaska Airlines

What is Michelle Minor's role at the current company?

Michelle Minor's current role is Director at Alaska Airlines.

What is Michelle Minor's email address?

Michelle Minor's email address is mi****@****air.com

What is Michelle Minor's direct phone number?

Michelle Minor's direct phone number is +120643*****

What schools did Michelle Minor attend?

Michelle Minor attended Centralia College.

What are some of Michelle Minor's interests?

Michelle Minor has interest in Human Rights, Animal Welfare, Children, Disaster And Humanitarian Relief.

What skills is Michelle Minor known for?

Michelle Minor has skills like Airlines, Aviation, Program Management, Customer Service, Team Building, Flights, Customer Satisfaction, Team Leadership, Airports, Operations Management, Process Improvement, Customer Experience.

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