More than 8 months experience as Information and Insights Analyst responsible for delivering analytics capabilities in support of wider Supply Chain Contracts and Procurement community with a specific focus on Requisition to Pay process which is how to request, buy and pay for goods and services from suppliers with focus on ensuring maximization of efficiency of the procurement process while preserving data integrity and speed of delivery.

More than 3 years’ experience as Business Lead for Terminal Data Management Team (TDM) responsible in leading and managing the team composed of 1 Super User and 2 Specialist handling North America.1. Set up and maintaining customers, accounts, carriers, and products at Equity terminals and Outside Supply Points (OSPs)2. Work closely and are dependent on the Deal Management Team including Aviation Team for new customer set ups3. Interface with various internal groups and communicates with our OSP terminal contacts to ensure timely and efficient account setups4. Troubleshoot driver and customer loading issues, working with Loading Support Services5. Work with Order to Deliver (OTD) and Shell Solutions Center (SSC) in correcting and troubleshooting transactional BOL issues in effort to invoice our customers6. Maintain Carrier Access Agreements for all carriers lifting at Shell Equity and OSP terminals

More than 3 years’ experience as System Support Unit Specialist responsible in processing supplier/vendor or third-party invoices (Accounts Payable)1. Perform activities such as creation and maintenance of Service Entry (SE) / Goods Receipt (GR).2. Monitor Parked/Blocked report to ensure all invoices that require service entries are processed in a timely manner to meet the target Payment on Time (POT).3. Liaise with business the release/approval of Service Entry (SE).4. Responsible for cancelling SEs when identified as no longer required.5. Assist Accounts Payables in the resolution of procurement issues associated with vendor invoices.6. Work closely with Business Partners, Suppliers, FO-Expenditure (Accounts Payable), CP Leads, Senior Buyers, and RtP Analysts, and ensure vendors are paid timely.7. Identify and resolve RtP non-compliance through awareness, training and escalation and working with the business stakeholders, Finance and Accounts Payable to resolve POT issues.8. Perform assigned ERP/SAP Super User Role, as required. (Address how to questions, perform training and testing to support the process and IT related change activities in area of responsibility, raise enhancement requests and participate in the review together with the process experts).9. Collaboration and work effectively across organizational boundaries

•More than 2 years’ experience as Billing Analyst under Retailer Billing Team mainly responsible in billing the customer, ensuring that all invoices were in accounting for a timely and accurate collection to Shell Customers. Currently handling Great Britain, Switzerland, Canada and US (SOPUS and Motiva) (Accounts Receivable)•More than 2 years’ experience as Stock and Sales Reconciler under Retailer Billing Team responsible in analyzing the variances with the Stocks and Sales in Shell Retail Sites in Germany

More than a year experience as a Customer Service Associate responsible in Submission Logging, Renewal Processing, Policy Wording Creation and Premium Booking Entry Process for Insurance

More than two years’ experience as a Billing Analyst responsible for providing Customer Care solutions according to the Service Level Agreements and the Company quality and quantitative standards, by ensuring that the complex of Customer care needs is resolved in a timely fashion.