• Retained through the acquisition of Shaw Communications Inc in April 2023 to partner with leaders in the Technology Business Unit in support of Network Implementation and Network Operations portfolios spanning across Western Canada.• Partner with business leaders to steward the development and implementation of a new organization design encompassing talent, compensation, and strategy alignment; contributions to job function alignment have resulted in the mitigation of talent duplication and enabled the new organization to effectively execute on new national strategic objectives

• Recruited to partner with all levels of leadership across B2B, security, strategic sourcing, data, and network reliability and assurance portfolios (reflecting ~2000 employees in Canada and the US), and operate as an internal strategic resource to ensure optimized performance of internal operations, talent management, leadership, and culture• In response to impending merger and acquisition (transaction finalized April 2023), assumed a key role in coaching leadership on how to provide messaging promoting stability and calm during a time of uncertainty; effectively coached leadership team to promote a culture of availability, access, and presence which further supported high levels of retention during a time of forecast attrition• Partner with leadership to identify and steward various HR projects (including talent calibration, succession planning, compensation alignment, and resource planning); contributions pre-merger ensured all HR operations were appropriately maintained to support a seamless integration and were performed in consideration of current and future state requirements• Champion diversity, equity, and inclusion strategies into all strategic talent activities; as demonstrated in actively engaging with all staff to identify equity deserving groups and providing ongoing support and partnership with existing teams (including 2SLGBTQ+, BIPOC, Women, Parents, and those with accessibility challenges) to support their voice and contributions to strategic planning, decision making, and representation at all levels of the organization

• Retained to initially support the Assessment portfolio (reflecting ~200 employees) and later progressed to supporting a much larger and more complex portfolio consisting of Community Strategies, Emergency Management, and Community Safety• Oversaw the successful integration of Calgary Emergency Management Agency (CEMA) into the Emergency Management portfolio which included leading an international recruitment campaign for the Chief, CEMA position• Integration provided synergistic opportunities (including modifications to job functions and reporting structures) which promoted cross-functional collaboration, encouraged an integrated and cohesive work environment, optimized internal operations, and streamlined emergency response processes• Partnered with business leaders to identify operational needs and provide actionable and scalable solutions; led the development and deployment of numerous HR initiatives incorporating best-practice HR strategies aligned with talent acquisition, performance management, succession planning, compensation, and change management• Championed progressive HR programs within the business to support its reputation as a top-tier employer; programs included compensation review, performance review, succession planning, training and development, employee engagement surveys, wellness programs, and DEI initiatives• Advised leaders on employee and labour relations matters, providing first level support on day-to-day collective agreement interpretation, application and impacts of corporate policies, and grievance resolution for ≤ 5 different unions• Key member of the bargaining team tasked to negotiate a new collective agreement

• Selected amongst peers as a Subject Matter Expert to guide the configuration and customization, system testing, training and change management, deployment, and go-live of a new HCM system across the ATCO Group of Companies (~8000 employees)• Guided the design and refinement of Talent Management programs (including goal setting, performance assessment, talent review, succession planning, and career development), learning programs, and recruitment and onboarding programs• Presented program updates and progress reports to senior level champions and stakeholders; designated as a change leader amongst the corporate-wide HR community to prepare the HR team for the system’s implementation, address any resistance, and promote user adoption

• Selected to partner with the Director, Human Resources as a 2-person HR team responsible to support the start-up and growth of a new retail energy business within ATCO• Provided support, guidance, and coaching in all functional areas of HR including organizational design, development and effectiveness, employee relations, recruitment, total rewards, talent management, performance management, disability management, workforce planning, training, and development• Re-designed conventional HR processes to align with company culture, values, and business objectives and to reflect the energy and opportunity associated with a start-up venture; key duties included an overhaul of recruitment, onboarding, employee development, communication practices, and physical space design• Contributions were foundational to the initial formation of ATCO Energy’s organization through the full-cycle recruitment, onboarding, and ongoing development of high potential and high performing team members

• Provided HR Generalist services to the Calgary Region Business Unit; key areas of responsibility included recruitment, retirement, pension and benefits, training and development, employee relations, labour relations, and performance management•Led the Training and Development agenda within Human Resources; managed the planning, implementation, logistics and tracking of training programs, and budget oversight/ reporting

• Key member of the ATCO Gas Green Team (an employee driven volunteer committee committed to reducing ATCO Gas' environmental footprint); as Lead, contributed to the development of sustainable initiatives from conception to implementation, and then monitored and reported progress

• Developed, scheduled and conducted presentations, seminars, workshops and public forums on a wide range of energy efficiency and alternative energy topics to a variety of customer segments• Developed education program and resource vehicle directed to students, teachers, and ATCO Gas and Electric customers throughout the province• Liaised with team members on a variety of tasks to create awareness, and assisted with the planning and development of educational activities and publications• Designed, developed and maintained new interactive website• Responsible for effective written communication through various proposals, scope documents, business cases and communication plans

• Answered calls to the Commercial department• Generated reports & invoicing for current clients• Processed payment & maintained marketing activities• Prepared energy management assessment proposals for potential clients• Entered utility data and all data collected from on-site visits for new clients• Processed payments and maintained marketing activities

• Provided front-line support in answering customer energy efficiency questions and scheduling energy assessments for homes and businesses• Scheduled, tracked and dispatched customer appointments using MS Access

• Assisted with the planning, implementation, monitoring, and evaluation of the United Way's annual Workplace Campaign• Within tenure, received professional training and experience in fundraising, project management, public speaking, sales, communications and marketing, negotiation, strategic analysis and planning as well as improved leadership, management and team-building skills