Michelle Peake

Michelle Peake Email and Phone Number

Head of Group Services - Customer Resolution and Specialist Services @ Southwark Council
London, England, GB
Michelle Peake's Location
London Area, United Kingdom, United Kingdom
Michelle Peake's Contact Details

Michelle Peake work email

Michelle Peake personal email

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About Michelle Peake

Michelle Peake is a Head of Group Services - Customer Resolution and Specialist Services at Southwark Council. She possess expertise in outsourcing, management, call centers, leadership, change management and 29 more skills. Colleagues describe her as "Michelle has been great to work with. In her role as Operations manager I find Michelle incredibly committed and driven to constantly promote not only a positive working climate for all her staff, but offering the best service possible for the customers. She is a true leader and I for one have benefited from her support and guidance in helping me to be a better manager. Her wealth of experience shines through. She is a real people person and always strive to constantly improve her… Show more" and "Michelle's ability to manage people in a rapidly changing environment was instrumental to the successful transfer of services from LB Hounslow into Liberata. Whilst operationally responsible for customer services, Michelle's holistic approach ensured that the end to end service was joined up and citizen focussed."

Michelle Peake's Current Company Details
Southwark Council

Southwark Council

View
Head of Group Services - Customer Resolution and Specialist Services
London, England, GB
Website:
southwark.gov.uk
Employees:
3489
Michelle Peake Work Experience Details
  • Southwark Council
    Head Of Group Services - Customer Resolution And Specialist Services
    Southwark Council
    London, England, Gb

Michelle Peake Skills

Outsourcing Management Call Centers Leadership Change Management Team Leadership Stakeholder Management Training Customer Service Contact Centers Customer Satisfaction Customer Retention Team Management Public Sector Business Process Improvement Operations Management Call Center Bpo Customer Experience Business Analysis Workforce Management Process Improvement Mentoring Crm Coaching Vendor Management Recruiting Project Delivery Program Management Service Delivery Business Transformation Customer Service Management Employee Engagement Training Delivery

Frequently Asked Questions about Michelle Peake

What company does Michelle Peake work for?

Michelle Peake works for Southwark Council

What is Michelle Peake's role at the current company?

Michelle Peake's current role is Head of Group Services - Customer Resolution and Specialist Services.

What is Michelle Peake's email address?

Michelle Peake's email address is mi****@****ent.com

What skills is Michelle Peake known for?

Michelle Peake has skills like Outsourcing, Management, Call Centers, Leadership, Change Management, Team Leadership, Stakeholder Management, Training, Customer Service, Contact Centers, Customer Satisfaction, Customer Retention.

Who are Michelle Peake's colleagues?

Michelle Peake's colleagues are Angela Anthony, Nicolette Harriott, Amde Brown, Beverley Olamijulo, Jenny St John, Simon Chambers, Alexander Lisowski.

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