Strategy and Execution:• Designed product management process for large online university. Worked with executives to develop current and future state processes, along with the implementation plan for rolling out the process.Change Management:• Led transition management for large global retailer for supply chain products, including strategy development, communications, training strategy, and post go live support

AIM Consulting, an Addison Group company, is an award-winning industry leader in technology consulting and solutions delivery. AIM’s differentiation is our collaborative engagement model that provides cross-functional results. We work with clients, shoulder to shoulder, for one goal – their success. Founded in 2006, with offices in Seattle, Minneapolis, Denver, Houston, and Chicago, we are ranked among the fastest growing private companies and best companies to work for due to a long track record of success with our partners and consultants. Our long-term relationships with the best technology consulting talent allows us to deliver on expectations, execute on roadmaps, and drive modern technology initiatives.

Centric Consulting provides full-service management consulting services. We help clients tackle their toughest business challenges with innovative, balanced and measurable solutions. Partner with us for an unmatched experience.

Strategy & Execution:• Partnered with nonprofit aimed at decreasing the wage gap to develop their strategy for statewide expansion and how they currently run their program with local businesses;Project Management:• Managed large team to deliver project for global foundation aimed at conducting research in Education, across multiple groups over multiple yearsSpeaking Opportunities:• Panelist, “Women and the Hidden Color Barrier”, June 2018, ASCEND Conference, Microsoft Campus, Redmond, WA

Strategy & Execution:• Worked with large NYC based foundation to launch workforce development initiatives in Phoenix and Denver, aimed at middle-skilled job seekers. Stood up call center operations and worked with the coaches to develop their programming and strategy;• Developed strategy for evaluating expansion opportunities for Seattle based community medicine organization. Worked with team to determine regions for expansion and trends in the market;• Refined strategy for trucking telematics company, in preparation for meetings with potential buyers of the company. Worked with executive leadership team to determine strategic direction, and then with the next level down to begin developing the processes for some of the initiatives outlined in the strategy;• Worked with a large healthcare delivery system’s Weight Management group to determine how they wanted to shape the service line, looking both at external trends and internal capabilities. Built a business plan along with proformas to present to the CEO;Culture:• Developed and helped deliver workshops for a women’s business resource group at a gaming company, including mentorship & sponsorship, assertive communications, and storytelling;• Worked with large real estate company to refine their interviewing process, focusing on developing questions that aligned to their values, in order to combat implicit bias of interviewersSpeaking Opportunities:• Panelist, “Overcoming Obstacles & Unlocking Potential”, November 2017, ARA Mentors Event, Avvo Offices, Seattle, WA• Presenter, “It’s Not a Meritocracy (and What That Means for Your Career)”, November 2017, Grace Hopper Conference, Microsoft Campus, Redmond, WA• Panelist, “Policies that Support Women and Families”, October 2017, Fairygodboss Conference, New York Times Building, New York City, NY

Program Management & Process Definition:• Worked with different organizations at a large university to develop processes for determining how calls to a new call center should be escalated and the evaluating the impacts on the front-line workforce in preparation for a major HR system implementation

• Managed Julep’s Maven program; including business strategy, consumer experience, product assortment and overall program execution, with a focus on retention and engagement• Developed robust analytic reporting for department and drove recommended actions based on business and customer insights with focus on maximizing growth opportunities• Collaborated cross-functionally to lead new strategic initiatives that delivered against brand awareness and revenue goals• Provided leadership and coaching to team members in order to achieve business results

• Developed and managed relationship with Nordstrom, including product sell in and coordination of fulfillment• Developed reporting and standard processes for the Strategic Partnership business• Provided leadership and coaching to team members in order to achieve business results

Project highlights include:• Managed the integration of two large non-profit organizations. Led the India integration both onsite and remotely. Led the integration over all aspects of the company, including Human Resources, Finance, Technology, Legal, Communications, and Research Operations.• Developed recommendations and processes for global non-profit organization which included: division and executive annual planning processes, and division trip planning and request intake processes• Conducted external and internal assessment for strategic planning session with 20+ physicians. Worked with executives to take results from planning session and turn into a 5 year strategic plan.• Designed B2C strategy for organization, with changing healthcare reform landscape. Facilitated design sessions with representatives from key functional areas to capture end-to-end B2C stakeholder experience requirements

• Working with the co-founder, formulated the strategic direction of the company, including site selection and location, staff hiring, brand extensions, and line extensions• Built models to evaluate product performance to guide purchasing and merchandising decisions• Regularly evaluated competitive set for new developments in the market and product trends• Formulated and executed marketing strategy, including a brand ambassador program, community and event marketing, and social media resulting in adoption of the brand in the Austin market• Built the Evie Evan brand for the retail store, positioning the brand as skin care and makeup experts in the Austin market through fashion shows, women’s events, and press. Secured over 30 pieces of press during the company’s first nine months, including newspaper articles, magazine articles, television appearances, and product reviews• Evaluated marketing options, tested various marketing approaches, and determined success measures

Project highlights include:• Worked with the Retail sector leadership to develop a 3-5 year strategic plan that focused on top client issues and high growth service offerings. Liaised with Retail leaders to create key client issues, high growth sub-offerings, 3-5 year revenue targets, investment requirements, people requirements and implementation plans. Coordinated two workshops to facilitate senior leadership discussion for strategy development. Led the creation of multiple executive presentations to capture Retail sector strategic plan and corresponding details.• Assisted in developing the firm’s service offering around Sustainability Marketing. Conducted research for proposals to clients regarding their green marketing efforts and positioning• Guided core operations business process redesign for regional health plan, supported by four analysts/consultants and client team of twelve. Managed deliverables including process flows, requirements, polices & procedures, and scope statements. Planned concurrent activities across three implementation events for two work streams• Managed client team in the development of a new process to capture key operational metrics for the business operations unit of a major wireless provider. Enabled the firm to more closely manage day to day operations resulting in significant cost savings

Selected from a competitive group of candidates for a summer internship with one of the nation's hotel chains. Designed process for promotions measurement on all branded websites for the company. Responsible for working with different areas of the business to achieve buy in and adoption of the process. Analyzed large amounts of data to identify trends and define metrics around promotions measurement process.

Project highlights include:• Worked with a health plan’s executive team to define the new strategic direction of the company. Prepared market and competitive assessment to educate senior management on current market trends and conditions.• Directed competitive assessment for a healthcare provider, including financial performance, product innovations, and strengths and weaknesses• Co-lead team of 20 subject matter experts in redesigning core operations business processes for a leading nationwide health plan. Managed data gathering sessions, created data collection tools, analyzed data, and delivered key findings to executive sponsors.