Michelle Petrarca Email & Phone Number

Saint-Charles, Illinois, United States

• Prospect large and small group meetings and room sales • Plan large and small group meetings and room sales. • Develop and constantly enrich key corporate, business and travel relationships• Created Sales contract and banquet event orders for large and small group meetings • Prospect business travel for corporate clients • Prepared preferred volume agreements form business travel clients

• Created catering and banquet menus • Increased sales revenue by 90% over previous years • Managed a team of two sales banquet managers 4 banquet captains and 20 servers and bartenders • Helped with day to day operations and managing restaurant • Created BEO’s and sales contracts • Business outreach and community events

• Established my own position within the company after 8 months (Marketing Manager) • Signed up and participated in all Guerilla Marketing efforts • Created an intern program, trained and managed 13 interns through out the summer months • Hired and Trained all Marketing Coordinators • Grow Referral Program to boast P&L • Worked with local magazines and direct mail agency • Created solid partnerships with local businesses • Created BEO's for offsite and onsite events

• Participated in all P&L Calls • Opened restaurant 2-3 times a week • Hired and trained employees • Regulated money drawers throughout shift • Created floor maps • Attended BEO meeting and executed event with 100+ attendees

• Established regulars throughout shifts • Managed money on bartending shifts • Trained employees throughout shift • Maintained knowledge on menu items as well as the Pinstripes culture

Batavia, Illinois, United States

• Act as manager when owner or other manager are not present • Use of Point of Sale system • Guide direct and training of staff

• Provide coaching, mentoring and leadership to over 30 high school students • Motivate and develop a team environment to obtain an optimal competitive edge • Develop skills and techniques of the team to prepare for athletic games and competitions

Geneva, Illinois, United States

• Help secure hospital premises by completing rounds • Maintain a good relationship with all other employees to ensure the safety of themselves and others • Help keep intoxicated, suicidal and aggressive patience safe

Saint-Charles, Illinois, United States

• Responsible for ensuring a positive customer experience by providing excellent customer service in a timely fashion • Maintain professional and courteous while managing multiple customer needs in a high pressure environment • Operate Micros computer system to process customer orders, cash payments and credit card transactions