Michelle Phares Email & Phone Number

Colorado Springs, Colorado, US

• Qualified through Phase 3 (System Operator) in under a month, ahead of the provided deadline.
• Provides “classified communications and processing for Command and Control (C2) capability in organizational work centers at NISSC sites.” Supports corporate and customer missions to provide world-class IT services and.
• Assists with the implementation/maintenance of various technical systems and serves as an interface to the supported community users. Serves as a backup to lead computer systems administrator. Troubleshoots and.

Washington, DC, US

• Proven project management skills as part of a four-person team who created a work center from scratch, participated in networking meetings, created working documents and operating procedures, created website content to.
• Led a six-person team in providing logistical guidance to assist in the strategic collection of information. Created and released 20 different intelligence packages to customers and partners. Content was up-loaded to.
• Proficient in more than five classified operational programs used to compile products to assist in the collection of intelligence for supporting partners and customers within the organization. Drove the revision and.
• Mentored five people, one of which was selected as Employee of the Quarter. Leadership led to my team being chosen as Team Performer of the Quarter for the office.

Washington, DC, US

• Directed the collection posture of a rotating watch floor that consisted of more than 200 multi-service employees conducting operations and threat warning support to theater and tactical assets in the Pacific Command.
• Performed as the data acquisition representative to a 365 day ran watch floor, the point of contact for matters related to SIGINT data collection and forwarding. Assisted in the re-allocation of assets, greatly.
• Delivered 60 briefs to the top organizational hierarchy and assisted in the re-allocation of assets to a highly contested area, greatly enhanced task support to organizations in the vicinity.

Washington, DC, US

• Led a team of nearly 80 employees and ensured the medical capability, qualifications, and training of those employees. Created an innovative schedule to optimize personal time while ensuring 100% of the workload was.
• Led five operational teams and ensured the release of over 500 reports, the discovery of more than 100 new signals, as well as a 100% qualification rate for all employees not in a training status. Team management led.
• Assisted with the promotion of six employees, the job qualification of 10 employees, and the selection of two employees as Employee of the Quarter resulting in my receipt of the Navy and Marine Corps Commendation Medal.
• Created the Command Volunteer Coordinator duty, resulting in the tracking of 76 people who volunteered over 900 hours. This resulted in my receipt of the Military Outstanding Volunteer Service medal.

Washington, DC, US

• Leadership of 15 military service employees led to the seizure/disruption of 67 metric tons of narcotics within the office’s operating area resulting in the award of the Joint Services Achievement Medal. Managed 865.
• Aided in the development of the office’s highly intensive training plan, ensuring the 9 shift-worker team obtained proper knowledge. Provided sage guidance and mentorship to 3 peers and 5 junior employees; efforts.

B.S. Computer Science, Computer And Information Sciences, General

Masters Of Science, Homeland Security And Emergency Management

Bachelor Of Arts, Liberal Arts, Liberal Arts And Sciences/Liberal Studies