Recruit top talent to fill all Houston Support Center needs Lead discussions for recruiting and interview plans for each open positionConduct regular follow-up with business leaders to determine the effectiveness of recruiting plans and implementation Develop a pool of qualified candidates in advance of needDirects the efforts of employment agencies and search firms including negotiating and controlling employment related feesResearch and recommend new sources for active and passive candidate recruiting Utilize networks to find qualified passive candidates and use social and professional networking sites to identify and source candidatesAwarded "People Champion" August 2016

Coordinate interviews and phone screens, work directly with candidate and business leadersProvide and exceptional candidate experience with effective communication and managing their overall candidate experienceSavvy with networking sites such as LinkedIn and Boolean searchesConduct Reference and background checksDeliver follow-up correspondence on recruiting status via phone and email

Accountable for all facets of Learning Management System: Build and assign learning plans, courses and classes, track completion, follow up and communicate to ensure completionAnalyze, recap, and extract reports in Learning Management SystemFacilitate corporate Education Reimbursement programOn-board all new associates to ensure basic knowledge of LMSPartner with subject matter experts to plan and coordinate all classesMonitor, evaluate and record training class effectiveness

Lead the administration, coordination and monitoring of proper procedures regarding investigations and case activityPartnered with court houses to process restitution and civil demand collectionPlanned, developed and implemented Loss Prevention Awareness programs in conjunction with other departments within the Company to reduce shortageDeveloped written procedures for stores regarding Loss Prevention programsCommunicated information and directives to field personnelProcessed incoming correspondence and requests from field and store personnel

Provided confidential support for Regional Manager, 14 District Managers & 140 storesLiaison between the home office & field operations assisting with financial planning, HR related issues, & payrollPartner to HR managers in review of candidate qualifications and the scheduling of interviewsCoordinated new hire on-boarding process for district manager personnelOrganized all aspects of executive meetings including: reports, presentation materials, communication to attendees, facilities and catering, coordinating travel & guest speakers

Recruit, hire, and staff for all position levelsDrove sales to achieve financial plan and LY figures maintaining "Top 100" statusMaximized operational efficiency by coaching staff on various customer service initiativesAwarded Lead Consultant for "Living the Values and Ownership of Lead Change" Fall 2002