I ran a successful business and sold a profitable hotel. Building a team was fundamental to the operation of the business in that it added to your bottom line, facilitated productivity and increased staff retention. Happy staff really does equate to profitability alongside a laser like attention on cost reductions. Latterly, I was instrumental in moving the M'nuchah concept within Rehoboth forward;specifically project managing the self accommodation units to completion. After which my priorities shifted to building partnerships with our providers, maintaining mutually beneficial relationships and focusing on business retention.
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Operations ManagerSercasaLondon, Gb -
Front Of House Manager & Reservation ExecutiveSercasa Sep 2024 - PresentLondon Area, United Kingdom -
Operations ManagerRehoboth Property Group Dec 2021 - Sep 2022London, England, United Kingdom -
Operations ManagerSafestay Plc Apr 2020 - Nov 2021On hold due to Covid-19 restrictions -
Census OfficerOffice For National Statistics Sep 2019 - Feb 2020London, United KingdomInvolved in the Census 2021 rehearsal in Tower Hamlets. This was the platform for trialing a move from the traditional paper format to online completion. This enabled processes, systems and services to be evaluated in advance of the 2021 Census. -
Owner, Managing Director, Gm, Operations ManagerHickman Hill Hotel May 2005 - Jan 2018Oversaw & comprehensively managed the financial needs of the hotel from budgets to spending.Complete operational control to ensure that all processes enabled the meeting of budgets.Managed KPI's and evaluated success in reaching targets and growing the business.Built & managed relationships with colleagues, service providers and the management team.
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Sales Maximisation & Marketing ExecutiveTui Feb 1999 - Sep 2004London, United KingdomDynamic pricing. Changing pricing in relation to supply and demand. Now done by algorithmsPackaging flights and hotels specifically to increase passenger load factor (PLF)
Michelle Powell-Marsh Education Details
Frequently Asked Questions about Michelle Powell-Marsh
What company does Michelle Powell-Marsh work for?
Michelle Powell-Marsh works for Sercasa
What is Michelle Powell-Marsh's role at the current company?
Michelle Powell-Marsh's current role is Operations Manager.
What schools did Michelle Powell-Marsh attend?
Michelle Powell-Marsh attended The London School Of Economics And Political Science (Lse), Lancaster University.
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