Michelle Pusey Email & Phone Number

Remotely leads a team of 4 to ensure all billing and invoicing deadlines are met.Manages, creates and carries out Standard Operating Procedures for my team; Sr. Billing Specialists and Accounts Payable Specialists.Builds out multi-million dollar client invoices, maintains accounts receivable billing, and provides monthly and weekly accruals.Responsible for company's largest client.Reviews and acts upon Client Billing statistics for efficiency, compliance, and accuracy.Tracks Client Billing and reconciles/reviews against what was budgeted and forecasted for the month.Assesses Client Contracts for specific billing terms and agreements.Collects and analyzes department metrics.

Supervised Accounts Payable Specialists with daily workflow to ensure deadlines were met.Assisted in the restructuring, development and testing of a new computer platform to better suit department needs.Provided analytical Excel reports utilizing formulas and pivot tables.Ensured all clients were billed accurately and on time for month close.Fielded Sub-Contractor invoicing related issues and calls.

Assisted in the development of company’s new invoicing and billing department by developing, testing, and executing all roles and processes.Managed invoices for 200+ Sub-Contractors who maintained 1000 properties monthly, to ensure all invoices were billed in compliance to the client’s scope of work

Audubon, Pa

Increased profit margins through negotiating contracts and monitoring vendor service performance, while establishing, maintaining, and fostering key relationships with the client.Effectively managed 35-40 independent contractors ensuring all vendors performed services as per contractual obligations.Proficiently meets the demands of multiple internal and external clients and interacted with all levels of management.Works daily in Microsoft excel.Handled disputed and unpaid invoices from our largest client.Processes vendor invoices to ensure validity of services and to ensure payment in a timely manner. Cold calling businesses all over the country.

Money managementInventory managementProfits and losses analysisBuild and maintain effective relationships with fellow partners and customersCreating a positive and productive team environment by communicating, listening, and respondingAccountable of making timely and appropriate decisionsEmbracing change and leading by exampleLeading my team with trust, honesty, and commitment, to develop partners in achieving their goalsAnticipates obstacles and takes action to prevent or minimize their impact

Provided direct patient care under the supervision of the Clinical DirectorProviding a safe and therapeutic milieuRequired to communicate verbally and in writingClearance to work with confidential informationCPR, First Aid certificationsTrained in Verbal De-escalation, Crisis Intervention, Violent Behavior, Oppositional Defiant Disorder, and Handle with Care - proper restraint techniquesDesigned and conducted therapy groups

Customer serviceComputer skills Filing, faxing, organizingClearance to work with confidential informationAssisted the entire Registrar's office