Michelle Ramirez Email & Phone Number

United States

Cary, North Carolina, United States

Liaison for the providers to the COO, relaying any clinical and operational concernsCoach, lead and develop a highly talented cross functional team that excels in supporting the build-out of Riccobene Companies offices, offering procedural efficiencies, integrated workflows and services within the Riccobene portfolioProviding training and development support to ensure all office staff demonstrates knowledge of operating procedures and protocolsSupport daily office operations (EOD, EOM) with in my territory when necessaryAchieve performance targets and budgeted goalsManage and review P&L Financial reports within my territoryManaging AR and AP for my territoryImplementing procedures and policiesDevelop and review new SOP Handling all patient concern with positive resolutionMaking sure practices adhere to all Occupational Safety and Health Administration compliance standardsResponsible for building the Riccobene Company brand one patient and team member at a timeTreatment Plan Acceptance Specialist

Raleigh-Durham, North Carolina Area

Directly responsible for the profitability, sales for 2 location dealership which generates more than 5 million in salesOversee and control all daily operations, policy implementation, advertising/promotions and strategic directionRecruit, hire and train staff of 10 including service, finance, body shop and sales teams.Create and design all advertising and marketing campaigns; knowledgeable in all social media venues with expertise in print and electronic marketing.Approves all paperwork (background checks, MVR, credit report, and valid driver license) and provides proper documentation to the office staff.Sell Service Contracts, Warranties, and aftermarket products.Prepare and summit DMV documentations.Handle all cash, checks and credit card payments in house financing as well as daily transactions.

Raleigh & Cary North Carolina

Office Controller responsible for all the daily operations of 2 large medical specialist in the Allergy and Asthma field. Currently manage 50+ employees including 6 Providers, 4 Managers.

Cary, Wake Forest, & Raleigh