Michelle Ricks Email and Phone Number
As a highly accomplished professional with over 25 years of experience in business operations, I bring a wealth of industry leading expertise, ready to make a significant impact in the Logistics/Supply Chain and Operations Management sectors. My proficiency in Enterprise Resource Planning, particularly with SAP systems, is augmented by my strong analytical skills and exceptional communication abilities, facilitating both efficiency and performance. Additionally, my business management skillset is diverse and comprehensive, encompassing systems analysis, inventory and project management, financial planning, and customer/supplier relationship management. I hold a DOD Security Clearance with a CCI briefing, reflecting my thorough understanding of the relevant handling policies and protocols.• Expertise in Enterprise Resource Planning (ERP), particularly on SAP systems, bolstered by strong analytical acumen and superb communication/writing skills.• Demonstrated ability to lead teams effectively through collaboration, mentorship, and the propagation of shared knowledge.• Proficient in critical business management skills, encompassing systems analysis, inventory and project management, financial planning, and fostering strong customer and supplier relationships. Capable of establishing, tracking, and presenting key performance metrics.• Holds a DOD Security Clearance with a CCI briefing and an in-depth understanding of the relevant handling policies and protocols.Selected Achievements: • Recognized as an SAP Super-User and an integral part of the Implementation team for Inventory/Warehouse Management and Operations. • Actively participated in Enterprise Resource Groups (ERG) and company-led or inspired events such as United Way, Heart Walks, and community events. Proud member of the Veterans group and Women Inspiring Success and Empowerment (WISE). • Served as a member and board member of the North Texas APICS (American Production and Inventory Control Society) chapter: notably held a prior role as a board member for recruitment and retention and published an EDI paper for the North Texas Chapter. • Honored with individual and team "Leader Excellence" awards from the Rockwell Collins Leadership Association, RCLA. • Achieved Lean Champion Certification and sponsored/led numerous lean events to drive enhanced performance and improved processes. • Identified by Management as a high-potential candidate (HiPot) for promotion based on outstanding performance.
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New Product Modification ManagerHilti North America Jul 2024 - PresentPlano, Texas, Us
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Supply Chain, Ipt Leader - NpdCirrus Oct 2023 - Jun 2024Duluth, Mn, UsServed as a Cross-Functional, Integrated Product Team (IPT) Leader for Supply Chain’s New Product Development Team to successfully manage an engineering driven project. -
Operations Manager, New Product Introduction, Spares, And Wire CoeCollins Aerospace 2019 - 2023Charlotte, North Carolina, Us• Successfully established a Wire Center of Excellence (COE), achieving a backlog reduction of 1500 processing tickets by innovating setup and staging practices in a high-rate environment, with no increase in overtime or headcount. • Enhanced on-time delivery through optimal inventory right-sizing with less than a 10% increase in production stock value, contributing to increased kit yield, customer satisfaction, and on-time delivery (OTD), thereby achieving the set goals for the COE. • Led diverse cross-functional teams of salaried, non-exempt, and bargaining unit personnel across different work cells, each with unique goals and support needs. • Established annual KPIs for a high-volume process center that supported an enterprise with multiple processing machines and operators, utilizing Lean/ACE/CORE tools. • Engaged weekly with structured teams of program managers, master schedulers, procurement specialists, engineers, and production control staff, setting commitments to sales and approving the operations' schedules while considering capacity, resources, and engineering challenges. • Directed operators and personnel in a manufacturing environment to overcome recurring quality, cost, supply, and design challenges inherent in a complex, Out-of-Production Spares environment. • Managed new product introductions as products varied within the transition states, consistently and proactively engaged in understanding top-level, sub-assembly, and component-related requirements (such as first article and introductory product inspections) to mitigate schedule risk and supply chain challenges.• Ensured all testing equipment, test procedures, plans, and calibrations were in place per quality policies and procedures by engaging Test Technicians, MEEs, IEs, and other support staff in daily communications. -
Senior Supervisor, LogisticsCollins Aerospace 2018 - 2019Charlotte, North Carolina, Us• Devised and implemented a detailed cycle count plan to rectify delinquency to an internal finance policy. This involved the establishment of the plan and effective communication and monitoring of its execution, resulting in policy compliance within a timeframe shorter than the initial goal of 3 months. • Guided a logistics team of 14 personnel within an overhead department, maintaining responsibility for an established annual budget, invoice approvals, cognizance of operations' factory schedule, and alignment with sales needs. • Safeguarded the full implementation of workplace training and safety plans, ensured the work cell complies with OSHA and promoted adherence to appropriate environmental, health, and safety policies. • Managed all shipping consumables, oversaw inventory accuracy, maintained production stock, and ensured policy compliance, thus facilitating adherence to detailed shipping and receiving requirements.
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Senior Manager, ManufacturingCollins Aerospace 2015 - 2018Charlotte, North Carolina, Us• Led an Operations team of 22 members, maintaining accountability for meeting production goals in a timely and precise manner, especially within a non-standard, project-related environment. • Handled the production of Air Force products, overseeing the transition from a low-rate prototype environment to a full-rate, and awarded a contract. This provided top-level units and systems to contracting bases on a committed, DPAS-rated schedule. • Achieved schedule goals and set forecasts effectively while collaborating with Project Specialists and numerous Program Managers. • Conducted yearly reviews of the cell to ABS auditors to ensure ISO9001 compliance and provided sustainable corrective action plans.
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Senior Manufacturing Production SpecialistCollins Aerospace 2007 - 2015Charlotte, North Carolina, Us• Took responsibility for preparing, administering, and coordinating production schedules in line with customer and engineering demand planning, leveraging a deep understanding of Manufacturing Resource Planning (MRP) and integrated relationships with procurement; served as an SAP super-user for the Production Module. • Analyzed program/customer contract requirements and adeptly communicated these requirements for optimal material provisioning, considering capacity, resources, and the demand horizon. • Served as the central point and leader for functional excellence team meetings focused on processes to maintain target goals; utilized extensive system and financial knowledge for training colleagues on dynamic problem resolution.
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Senior Project ManagerCollins Aerospace 1997 - 2007Charlotte, North Carolina, Us• Successfully transitioned multiple site inventories, equipment, and material to a local facility. • Provided SAP consultants and programming teams with site-specific details, facilitating the successful merger of diverse ERP systems into a single warehouse structure within SAP to support a local process center. • Launched the initial startup of the processing center and subsequently managed the high-rate environment that involved customized logic within SAP; the pick tickets within the Wire Center (COE) incorporated work instructions and kitting details. • Handpicked as an SAP Super User for the Richardson site, specializing in Warehouse and Production modules. • Devised processes, published procedures, established training plans, and implemented programs for departmental practices within the Material & Supply group. • Prepared and presented the annual operating plan, monthly forecasts, and actuals for the Richardson facility to the corporation for site-specific inventory goals.
Michelle Ricks Education Details
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University Of North TexasEntrepreneurship/Entrepreneurial Studies
Frequently Asked Questions about Michelle Ricks
What company does Michelle Ricks work for?
Michelle Ricks works for Hilti North America
What is Michelle Ricks's role at the current company?
Michelle Ricks's current role is Supply Chain/Logistics/Operations Professional.
What schools did Michelle Ricks attend?
Michelle Ricks attended University Of North Texas.
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