Michelle Rix Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Australia

Responsible for the Digital Product Delivery team in the design, development and implementation of multiple new and complex products/platforms. Streamlining processes for scalability, leading cross-functional teams to plan, build, launch and manage world-class software solutions.

Sydney, New South Wales, Australia

Responsible for the implementation project of Salesforce (Service Cloud and Sales Cloud (lightening) in Australia and New Zealand. This included discovery, stakeholder management, governance, regulatory adherence, delivery, change management, training and streamlining front end processes

Responsible for the implementation of Salesforce to align and provide a streamlined service offering, operational efficiencies and deliver on agreed SLA’s within Australia and New Zealand

Pymble

Sydney

Assisting small business with Government Grants, increase sales and profitability through the commercialisation of consumer products, expansion into new markets/channels, sales/marketing/digital strategy, promotional planning, capacity planning and operational reviews to deliver bottom line results.

Sydney, Australia

SJAA is the market leader in Australia for First Aid Products, Training and Services. Responsible for the Commercial Team together with the end to end P&L, strategic, tactical and operational functions. This included revenue generation / funding, capacity planning, staff training / managing / mentoring, key account management, the development and rollout of promotional plans to drive revenue outcomes and provide synergies between teams, community engagement programs, identifying and implementing operational efficiencies & cost reduction, identifying and pursuing partnership agreements with major sponsor's and key stakeholder management.

Responsible for the establishment, development, on-boarding and maintenance of 2 new revenue channels: - Retail and Distributors (re-sellers). This included re-engineering the supply chain, product development, developing a Retail and Distributor model, establishing and maintaining a Retail & Distributor customer base, initiating and implementing ongoing marketing/sales initiatives to drive revenue outcomes, negotiating trading terms, developing internal process, capacity planning and contract management.

Responsible for the relationship management of key corporate clients

Mortgage and telecommunications consultantacy business. Broken into 2 parts and sold in 2008