Michelle Roberts, Phd, I/O Psychology Email & Phone Number

Columbus, Oh, Us

Charlotte, North Carolina, United States

Leadership Point Consulting LLC provides customized business solutions in the areas of talent management, coaching, organizational design and effectiveness and leadership development.

Charlotte, Nc

Over the span of the role, served as the Head of Talent Management for five TIAA Executive Committee members including the Chief Financial Officer, Chief Legal, Risk & Compliance Officer, Chief Auditor, Chief Marketing & Communications Officer, and CEO for Nuveen Asset Management including global affiliates. Managed a team of Talent Management and Learning partners to deliver high impact data-driven solutions to address talent/skill gaps and support business area strategies. Led Talent Management deliverables including organization design/effectiveness, performance management, succession planning and talent reviews, executive coaching and onboarding, learning and development programs, change management and culture initiatives.• Partnered with CHROs and HR COEs to simplify and improve the execution of talent programs, ensuring they meet the unique needs of each business area by leveraging data and understanding when to pivot strategies as the business needs change.• Facilitated large-scale org designs optimizing resources, increasing alignment to strategy and clarifying roles and responsibilities including the restructuring of the executive leadership teams, standing-up new organizations/functions, and deploying new operating models.• Onboarded multiple senior level executives by facilitating new leader integrations, conducting key stakeholder assessments for development and leading team effectiveness exercises. • Designed curated learning programs addressing skill gaps, increasing internal mobility and building talent pipelines including an Asset Management learning series, internal Top Talent Leadership Development Programs, Insurance Financial Acumen Training Programs, Future Skills assessments, and a New Hire Onboarding and Training Program.• Supported mergers and acquisitions in asset management by onboarding new subsidiary organizations onto the TIAA Talent Management processes driving consistency and talent mobility with the parent organization.

Charlotte, North Carolina Area

Served as a Talent Management Business Partner for the Nuveen Asset Management organization reporting to the CHRO for Nuveen. Led the execution and design of talent management and leadership development solutions as part of an integrated, enterprise-wide Talent Management organization.• Implemented consistent performance management and talent planning processes across the asset management function and its global affiliates. • Led the launch of the Nuveen Culture Council to help shape the values and behaviors of the organization and its global affiliates along with assessing engagement survey data to identify opportunities for improvement.

Charlotte, Nc

Led the Performance Management Center of Excellence with oversight of enterprise and executive performance management programs and a team of Talent Management Advisors. Oversaw the strategic direction and future state design of enterprise performance management programs. Enhanced the performance management approach through new tools, information/branding, resources and technology updates. • Partnered with Corporate Strategy and Chiefs of Staff aligning business area strategies and dashboards to corporate strategies and dashboard metrics.• Developed the end-to-end change management and project management plans effectively managing timelines and resources.• Influenced and collaborated with key stakeholders in Talent Management, Human Resources, Compensation, Corporate Strategy, Legal and Risk Management driving best in class talent management programs.• Identified and tracked metrics determining overall effectiveness leading to increased year-over-year participation and on-time completion of performance management milestones and creation of development plans.

Mooresville, Nc

Led the College, Military and Diversity recruiting function and strategy while managing a team of College Recruiters and Coordinators and a $3 million budget. • Advanced the development of sustainable pipelines of college and military talent into Lowe’s by utilizing strategic school selection processes, building university relations with key schools and military organizations and deploying a diverse sourcing matrix to attract high caliber talent.• Obtained, organized and aligned recruiting resources to develop robust college recruiting programs for undergraduate and MBA talent in partnership with leadership development instructional designers and business leaders.• Designed, developed and deployed best-in-class Summer Internship Program that includes a robust orientation program, executive speaker series, learning curriculum and social media applications to drive innovation and collaboration. • Managed Lowe’s participation in national recruiting conferences (e.g., National Black MBA Conference) including sourcing candidates, employee branding, booth and collateral design, event planning and logistics; decreased 2013 costs by 30% compared to 2012.

Served as a thought leader and business owner for enterprise performance management and talent management programs while managing 3 Talent Management Consultants and direct relationship with system vendor. Set policy and clarified strategy for the enterprise performance management process. Partnered with HR to educate, train, develop and transfer capabilities for managing and developing talent.• Ensured compliance with core processes of fiscal year goal setting, mid-year career discussions, year-end evaluations, development planning and regulatory agencies and policies (e.g., Sarbanes-Oxley, OFCCP).• Provided resources (training, webinars, job aids, branding, communication plans, system user guidelines) to communicate and reinforce philosophy, process and system.

Responsible for all talent planning programs including performance management, succession management, and individual development planning while managing 6 Talent Management Consultants and direct relationship with system vendor. Designed architecture, implemented and managed enterprise performance management process and online system.• Supported succession management strategy design, talent review execution, and education using Lominger Succession Architect methodologies and tools. • Rewarded Lowe’s HR Manager Top Contributor in 2009 and 2010.

Responsible for leading various talent management processes while managing a team of 4 Performance Management Consultants. Designed, developed and implemented enterprise-wide online performance management system and process for Corporate, Field Distribution and Store employees.• Facilitated creation of performance management training materials including guides, eCourses, participant and facilitator guides and instructor-led courses.• Managed vendor selection, contract negotiation and customer support for performance management online software. • Facilitated Succession Planning and Talent Review discussions with executive level teams and the creation of summary reports to include talent recommendations based on performance and potential.• Acted as a lead assessor, role player, and Feedback Report writer for the Director Assessment Center.

Charlotte, Nc

Managed executive coaching program with a budget of $320,000 including selection of coaches, creation of coaching guidelines and vendor statements of work. Delivered Assessment Center and 360 Feedback training to individual contributors, managers and executive-level employees.• Assisted in the design and facilitation of role plays, business case and In-Basket simulations for the Store Manager and Director Assessment Center.• Assisted in the Sales Manager job analysis and the identification of critical competencies used in the design of the Sales Manager Training Program selection process.

• Evaluated performance of over 250 executive-level incumbents and candidates in Assessment Center exercises (e.g., In-Basket, Leaderless Group Discussion and Interpersonal simulations).• Role played in multiple forms of three exercises (e.g., Simulation, Negotiation exercises, and Leadership Task exercises) and participated in consensus discussions with other role players.• Composed performance Feedback Reports and aided incumbents with the creation of professional development plans.

•Assessed and coached over 50 Directors of Operations and General Managers•Compiled performance feedback and personality measurement data to create 360 Feedback Performance Reports•Conducted training and coaching sessions designed to enhance interpretation of performance feedback (e.g., the CPI and Myers-Briggs Type Indicator) and to facilitate managers in the setting of personal and developmental performance goals

Doctor Of Philosophy - Phd, Industrial And Organizational Psychology

Bachelor Of Arts - Ba, Psychology Major, Business Minor