Michelle Rodriguez Email and Phone Number

Employee RelationsOversee the hiring process, including creating job listings, reviewing resumes, conducting interviews, completing reference and background checksPartner with management to develop and deliver a complete and informative onboarding experience for all new hires, including benefits informationConduct new hire touchpoints, stay interviews, and exit interviews to better understand the engagement and connection of our employees to their jobs and the overall culture, values, and goals of the organizationPrepare and update employment records related to hiring, transferring, promoting, and terminatingConduct employee training sessionsAssist employees and managers with HR related questionsQuickly and effectively moderate the conflict resolution processUpdate HR documents, policies, and guidelines as needed

• Created strategies to find the best candidate(s) for each open position. Supported 500+ employees in 5 buildings with 15 departments and 30-40 hiring officials.• Experience with ATS and social networks: Clear Company, Kronos, LinkedIn, Indeed, Facebook, Zip Recruiter, Monster, and Glassdoor• Sourced, screened, recruited, and presented high-quality candidates for hiring selection• Employee relations handling understaffing, disputes, terminating employees and administering disciplinary procedures• Developed strategies to increase employee satisfaction and reduce turnover• Proficient Compensation Analyst and modified compensation and benefits policies to establish competitive programs• Worked directly with all administrators, supervisors, teammates, to achieve organizational change due to company growth• Managed and conducted employee onboarding process: offer letter, onboarding packet, backgrounds, references, I9, data entry in applicant tracking system• Constantly engaged with applicants during the onboarding process through new employee orientation• Developed the orientation process and conducted new employee orientation for 6 years• Led special training courses such as yearly sexual harassment seminars• Excellent at team building by utilizing strengths and building weaknesses• Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations• Resolved employment-related disputes through proactive communication• Represented organization at personnel-related hearings and investigations• Analyzed HR departmental documents for appropriate distribution and filing• Obtained documents, clearances, certificates and approvals from local, state, and federal agencies

• Led the recruitment, selection, enrollment and eligibility for 225 employees.• Supported 18 hiring officials• COPA and Child Plus Attendance tracking, conducted bi-annual Community Surveys to build wait list for children/families, collaboration with school districts, utilized Indeed and Craigslist for personnel openings.• Conducted monthly employee training for teachers• Assisted with organizing and facilitating annual employee development for 225 Head Start Staff• Screened applicants, conducted interviews, and disbursed new employee packets• Onboarding of new personnel: conducted initial background check and fingerprint appointments• Assisted Human Resources with background and fingerprint documentation in personnel files, CCFP forms for each enrolled student• Led, assisted, and implemented program policies and procedure modifications• Recruitment and training of volunteers: parents and community• Knowledge and assistance of employee tuition assistance program• Knowledge of FMLA and ADA laws• Established policy and procedures for background and fingerprint processes and student transition Operations Center Director• Supervised 30+ employees, recruiting for services, following/meeting minimum state standards for Childcare licensing as well as federal Head Start Performance Standards• Solid knowledge with Childcare Licensing State Regulations• Created and maintained files for the following: 802 student files, family/child wait list files for 15 locations and 30 plus direct employees as a center director• Assisted with employee/center director investigations, coaching, counseling, and proper documentation• USDA monthly calibration and reporting• Monthly reporting to Board, Enrollment status to HSES and USDA claim dashboard• Maintained data entry for COPA and Child Plus software tracking systems• Annual quality assurance checklist for 15 sites to ensure health and safety