Open and close store to standards; ensure that staff is energized and understand expectations for the day; make sure that inventory and financials are squared away; ensure that display is properly is strategically set up; ensure that FOH and BOH is cleaned and organized.In this role, working alongside my team, I contributed to an increase of sales in the restaurant by driving traffic in the bakery through sampling. I also created a meeting agenda with a training program with servers… Show more Open and close store to standards; ensure that staff is energized and understand expectations for the day; make sure that inventory and financials are squared away; ensure that display is properly is strategically set up; ensure that FOH and BOH is cleaned and organized.In this role, working alongside my team, I contributed to an increase of sales in the restaurant by driving traffic in the bakery through sampling. I also created a meeting agenda with a training program with servers that included regular follow-up and role-plays that resulted in creating a sales driven and re-vamping the customer service standards in the cafe area.I made staff schedules and did forecasting of bakery items and bread Show less

Opening server, created relationships with regulars and maintained highest average ticket.

Joined the company as a barista/counter and expanded my skill set by taking various roles in different areas of the restaurant including kitchen prep, hostess, and server.As head server, I helped create a sales driven experience by holding contests that were both engaging and fun. I made sure that servers gave consistently great experiences to guests by giving quizzes and service check-ins regularly. I created weekly schedules and made schedules based on employee performance.

Helped facilitate the grand opening of Fellas Restaurant.Created weekly staff schedulePromoted Fellas products on social media sitesHeld accountable for the cleanliness and organization of checkout areas.