Ms. Service has 18+ years of healthcare management experience in the private sector. She began her career working for Blue Cross/Blue Shield entering and processing hospital and provider claims then moved to a leadership roll in the customer service call department processing and adjudicating claims. Ms. Service was then recruited to work as a billing supervisor for a Texas based Management Services Organization (MSO) with oversight and operational responsibility for Medicare, Medicaid and commercial claims for 100+ physicians and a billing support staff of 20 employees. In 2008, she jointly created a new MSO named Apex Practice Solutions, Inc., where she serves as Vice President of Operations. Ms. Service oversees all Revenue Cycle Management (RCM) as well as provides consultative services to clients including physician groups and hospital systems employing providers. Ms. Service has extensive experience in the management of physician office billing/RCM along with broad knowledge of billing rules and policies in multiple states. Additionally, she is well versed in a number of PM/EMR systems and has provided training and support to front office staff as well as billing/RCM personnel. She has delivered insight and direction to clinic practices, and medical facilities throughout multiple states while insuring a high level of compliance and integrity in the billing process.