Iran Servin Cazares Email & Phone Number

Austin, Texas, United States

Conducted security scans and backups according to schedule requirements.Reviewed email security logs and reports to identify any security incidents or policy violations, such as blocked emails or detected malware.Managed special projects such as data wiping using KillDisk software for old PCs.Configure the phone system according to the department's.

United States

Identified and resolved software and hardware issues reported through assigned IT Support Tickets.Maintained consistency of training by developing procedures and handbooks for incoming student employees.Attained MDT certification following comprehensive training in PC encryption and domain matrix setup.Implemented HP printer installations utilizing IP.

• Taught incoming employees how to navigate BDMS that had personal and professional informational data
• Kept employee data up to date using BDMS and SAP for accurate information
• Managed business operations and customer relations through administered payroll information, compensation materials, and benefits programs
• Face-to-face customer service in a lobby setting and assisted incoming phone calls
• Distributed new hire orientation bags for the upcoming new employees