Strategic sales of complex cloud-based customer experience software solutions to contact centers in enterprise Financial and Insurance organizations.Member of the North American sales team providing technical and functional product expertise to support sales initiatives in the Enterprise Financial segment for the Oracle Customer Experience Cloud suite of solutions. Help to promote unified cross channel opportunities around entire Oracle Customer Experience and CRM suite consisting of Marketing, Commerce, Sales and Service. Assist customers in identifying areas of opportunity for increase customer acquisition, better retention of current customer base, while helping them to drive better efficiency. Primary expertise in the CX Service Cloud suite.

Strategic sales of Corporate Performance Management solutions in North America.

Provide strategic sales support of cloud-based travel and expense solutions for new and existing accounts in the SouthEast region. I have a Corporate Travel Expert (CTE) certification through Global Business Travelers Association (GBTA).

Provided presales support to sales team globally for billing and CRM product suites. Also worked in capacity of Business Consultant for implementation of call centers for CRM product line.

Presales management and operational support for WorldWide presales team. Integration support for product and sales through acquisition of Crystal Decisions.

Provided pre-sales support for new business and existing enterprise accounts globally.