Michelle Sharpe Email and Phone Number

The role of this position is to undertake general office duties, deal with customers and visitors face to face and over the telephone. Managing the day to day accounts using the SAGE system. Creating invoices and reconciling accounts. Maintenance of records using EXCEL spreadsheets. The booking in and out of vehicles, using the Garage programme. Managing parcel deliveries and returns. Assisting the Office Manager, Technical and Operation Directors as and when required.

I became an area youth worker following the completion of PG Diploma in Youth Work and Community Development with Professional Qualification (JNC).The purpose of this post was to directly deliver and work in partnerships to deliver youth work programmes and activities with young people in a geographical are of Luton. The main responsibilities within this role are:- manage and work with a case load of vulnerable and at risk young people and with the aim of preventing their entry to the social care case load. This is achieved by one to one sessions, group work delivery and work with the family unit.- identify and develop strategies to support vulnerable and at risk young people with their behaviour, social and emotional development and help them overcome their barriers to participation in education or family life. - plan, develop, deliver, manage and maintain youth work programmes for young people during term time and school holidays.- ensure that young people who are disaffected and disadvantaged are engaged and their needs identified.- the delivery of safe, responsive and challenging youth work programmes to include opportunities for accredited and recorded learning, the promotion of cultural diversity, active citizenship, youth involvement and crime prevention.- ensure that the youth work programmes are delivered in a planned, systematic and coordinated manner.- liaise and work collaboratively across departments and with a range of agencies which include voluntary sector, schools, police and health authority.- To attend team around the family meetings, strategy meetings, child protection conferences and core group meetings.- make common assessment framework (CAF) referrals and child protection referrals if necessary to social care team.

Develop practice and procedures for the provision of Youth Worker support for young people and their families who meet the criteria for 'Troubled Families'.

• Luton Borough Council, Housing Services Department, Luton, Bedfordshire.• Manage patch of @500 properties.• Monitor and control of rent arrears• Ensure tenancy conditions adhered to.• General management of tenants and housing stock