•SQL product installation, maintenance and configuration•Hands-on experience of managing SQL server•Significant experience migrating/updating databases and their associated applications.•Perform database space management and monitoring•Implement requirements for backup and recovery and ensure successful nightly recoverable backups of all databases•Create and maintain database structures•Execute database recovery procedures in case of either hardware or software problems•Perform database reorgs, statistic updates and other applicable utilities to ensure proper database function and performance•Monitor and tune databases to ensure optimal performance based on database and operating statistics•Perform problem investigation, resolution and provide support for applications an developers•Migration of new and/or changed database objects into the various environments•Perform ETL design, generation and implementation of the management of application data•Maintain and implement database security•Provide and maintain jobs/scripts in support of maintaining the physical aspects for the databases and the database management systems•Provide recommendations on application design guidelines for database access

•Provides implementation of middleware technology which provides a platform for integration of various enterprise and departmental systems across campus.•Identification of system interfaces and integration requirements.•Evaluation of integration tools and options.•Creation of system interfaces and integration processes.•Testing of cross system data transfers.•Oversees enterprise computing systems in University departments and ensures that established standards of service are met.•Analyzing, identifying, and solving hardware, software, and communications problems.•Coordinating the activity of user departments when systems cross departmental lines.•Identifying the need for improvement of existing hardware and software; reviewing and recommending acquisition of new hardware and software, maintaining, and updating enterprise computing systems.•Upgrading software on supported servers.•Participates in initiatives to accommodate changing requirements in the areas of enterprise computing systems and services.•Examines the implications of new University policies, reviews the development of computing technology at Carleton and elsewhere, and evaluates the adoption of new methods to improve efficiency.•Maintains expertise in web and other specialized technical and application areas and makes expertise available to users.

• Develop new database reporting applications using Access and other database tools based onconsultation with users.• Craft processes and procedures for generating lists, reminders, acknowledgements, letters andcharitable tax receipts.• Respond to time-sensitive ad-hoc data requests from Senior Management, Directors, Deansand other staff.• Translate requests into accurate reflections of requirements, provide recommendations andplans for handing data, document processes, anticipate needs, write accurate and detailedreports, and develop and deliver training materials for using self-serve system functions.• Identify, evaluate and advise, through consultation with users, on the database and microcomputing needs of Advancement.• Manage projects in terms of the design, improvement and implementation of BannerAdvancement modules, CRM, reporting solutions and other systems and processes. • Implement system upgrades, in collaboration with vendors and ITS.• Facilitates the testing of modified systems and implementation of new systems.• Represent Advancement on committees and steering groups for database and records issues.• Design, monitor and update Banner Advancement database information, in conjunction withITS, for various SQL server, Web and Banner applications.• Generate, review, and follow up on routine integrity check programs associated with BannerAdvancement to maintain consistency and accuracy across University systems.• Ensure the design and implementation of systems adhere to industry and university policies,standards, codes, procedures and guidelines.• Implement quality control measures and identify problems with data.• Define and specify appropriate technical solutions through the coordination of efforts withother system specialists to ensure that systems meet user needs.• Develop, organize and facilitate on-going training programs to educate Advancement staff inthe use of the various donor and alumni applications

• Participates in the development of CRM-based solutions with a highly developed technical knowledge of the Tribal SITS: Vision product and tool kit• Responsible for SITS: Vision system management tools and maintaining up to date documentation, troubleshooting, and quickly resolving functional process problems related to CRM• Responsible for post upgrade processes in SITS client• Responsible for the collection and definition of requirements, testing system functionality and implementing new processes to meet the goals of affiliated offices of the Vice-President, Registrar, Faculty of Graduate Affairs and Alumni Services• Responsible for the training and coaching of CRM Subject Matter Experts in the appropriate use of the SITS: Vision configuration toolkit• Responsible for all aspects of CRM Release Management including: Strategy document ownership, development, UAT testing, Release notes, SITS project creation/export, SITS XPRJ import to UAT and PROD, UAT back-out process and creation and maintenance of governance documents for changes made to core system configuration records and reference data.• Participates in CRM change management process for submitting/processing JIRA tickets and monitoring of change requests that come into crmsupport@carleton.ca

• Ensures Graduate and Undergraduate students are made aware of internal and external awards• Acts as student advisor, responding to general inquiries, via phone and email, on all graduate programs housed in the School of Computer Science including requests concerning admission, policies and procedures • Remains informed and current on academic policies and procedures as well as global trends for interdisciplinary programs and assists in networking and reaching out to potential sponsors in the industry• Works closely with the 7 participating departments in the program and external members of the community• Modifies literature for the graduate application packages and other promotional and related documents• Runs daily student reports using Banner and performs necessary follow-up steps• Assesses new student applications weekly, while maintaining strict confidentiality when handling student files and documents• Helps coordinate thesis defences for MCS and PhD graduate students; prepares formal notices and grade forms• Provides back up reception and main office assistance • Maintains and updates information, content, links and layout for all websites associated with the School’s interdisciplinary programs • Explores and implements new social media opportunities or other means of promotional prospects• Coordinates, markets and promotes school events, workshops, and seminars • Plans, organizes and executes an annual conference, bi-weekly seminars, and board meetings• Coordinates with Instructional Media Services, Dining Services, Conference Services, Events, FGPA, Print Shop and CCS for various event• Helps monitor the operational status of office equipment. Provides assistance to faculty and staff when office machinery malfunctions, determines the need for service and arranges it

• Actively engaged channels and partners, securing a white label contract with a major U.S. carrier (AT&T APEX)• Owned and quarterbacked the RFP process, including initial scope review, assigning segments to teams across the company, and building final submissions to ensure brand alignment.• Led the contract review process, liaising with the Finance and Legal teams for Terms and Conditions reviews, with Solution Engineering teams to ensure all technical requirements were within scope.• Ability to effectively manage team of multiple direct reports, performance advisors and project managers• Work closely with the CEO and the senior management in building the necessary human capital, sales strategies and training programs to continue to drive growth • Possess a deep understanding of applicable employment laws and experience managing complex business & employee relations situations• Work closely with marketing management team to create and articulate successful positioning, compelling differentiation and go-to-market strategy • Acquisition and Channel Partnerships (TELUS and AT&T): Identify and develop reciprocal relationships to drive sales, revenue, product development, client acquisition and to widen the scope of opportunity to fulfill service and close operational gaps

•Prepare correspondence, documents, reports and quotes. •Prepare expense reports, coordinate the submission of proposals, and track sales progress. •Serve as a liaison between remote sales representatives and office-based staff. •Prepare reports and data entry. •Schedule and plan meetings and travel arrangements. •Manage CRM. •Maintain databases, prepare and distribute dashboard reports. •Update vendor information and set up new vendors as required. •Provide Marketing assistance. •Prepare PowerPoint or other presentation material.•Manage and audit demo's.•Manage and audit phone bills.•Reconcile reports with finance department.

Meeting and motivating membersManage phone calls and staff appointmentsSales generationFitness equipment orientationsEnsuring club cleanliness Processing member requested changes to memberships

• In stream and riparian condition monitoring as per the Provincial Ministry of Natural Resources OSAP (Ontario Stream Assessment Protocol) requirements. • Collection of benthic invertebrates as per the Ministry of Environment OBBN (Ontairo Benthos Biomonitoring Network) requirements.• In stream riparian condition monitoring. • Assisted with data organization, preparation and analysis of the catchment reports for the riparian in stream conditions and surface water quality sections.