Practice Supervisor
CurrentOversee daily clinic operations, optimizing workflows to ensure efficient and effective department activities.Collaborate with hospital care sites and physician leadership to foster strong working relationships, supporting the achievement of departmental goals and objectives.Address patient inquiries regarding care and billing, ensuring timely and satisfactory resolutions.Manage staff scheduling, including float coverage, and ensure balanced patient access and continuity during clinic hours.Oversee prior authorization and referral processes, ensuring compliance and smooth workflow.Lead clinic team problem-solving initiatives focused on patient safety, care, and service, while promoting collaboration and team effectiveness.Contribute to capital planning and operating budgets, supporting fiscal responsibility within the clinic.Drive quality improvement initiatives, collaborating with leadership and physicians to improve clinical outcomes and patient experience.Manage Human Resources functions, including hiring, orientation, training, performance evaluation, and policy development. Maintain accurate employee records within Kronos.Direct training for new employees and cultivate a strong partnership with clinic physician leadership to support team success.Foster associate professional development, mentoring emerging leaders within the team.Cultivate a culture of patient safety, ensuring documentation, reporting, and audits of any safety-related incidents, including medication safety.Ensure compliance with regulatory guidelines, licensure, and accreditation standards, maintaining adherence to departmental policies and quality assurance programs.Collaborate with physicians on panel management, population health, and care gap closure efforts.Promote the mission, vision, and values, adhering to service behavior standards.Perform additional duties as assigned to support clinic operations and team success.
