Michelle Skinner Email & Phone Number

Manage, staff, and organize security guard and EP detailsNegotiate contracts with clients; onboard new vendors nationwidePayroll/Accounts Payable - Track agent timesheets and initiate payroll –invoice clients/vendorsAuthor Standard Operating Procedures for direct clients to ensure the highest quality service Record keeping – manage and organize documents for agents/subcontractors

San Francisco, California, United States

Provide security for high-profile clients in San Francisco.

California, United States

Own & operate a premium motorcycle rental service company for track riding/racing throughout California.Chief Financial Officer—Manage income and expenses, reconcile/balance the books, oversee accounts payable & receivable; make strategic pricing and investment decisions based on market research and sales dataChief Marketing Officer--Market business on local forums; create/disseminate customer newsletters; manage social media platforms (Facebook & Instagram) including photography by creating original written content, respond to inquiries/comments, manage brand image and voice, recruit new racers.Chief Operations Officer – Manage inventory, source products, make strategic logistical decisions to cut costs while adding value to the consumer, plan/coordinate events – currently expanding into the retail spaceFoster relationships --Manage customer relationships through CRM support tickets, update customer accounts, follow-up on sales leads, create partnerships within the industry; secure sponsorship fundingDesigned a new website with enhanced functionality & improved aesthetics intended to optimize mobile use

California, United States

Sacramento, California

✤Managed caseload for 13 admin law judges, monitored active appeals & briefed Director quarterly on status.✤Responded to public record requests according to statute, requested hearing transcripts from court reporters, organized case files, reproduced case files, and disbursed certified copies to requestor (most often an attorney or the Attorney General) for superior court filings.✤Managed DHCS hearing calendar, input case data, assigned particular judge to a case, scheduled hearings, and reserved court reporters, interpreters, and hearing rooms for hearings across California.✤Prepared notices of hearings, notices of settlement conference, billing letters, memos, orders of dismissal, then edited proposed as well as final decisions.✤Responded to requests for hearing transcripts and audio copies of hearings to parties according to statute, then created 2 comprehensive training guides for acquiring such requests.✤Conducted legal research using Westlaw and analyzed case law by issue and specific cases listed in attorney briefs to assist judges with decision making.

Sacramento, California

✤Maintained calendars for 3 civil litigation attorneys, conducted client intakes, managed all cases in the case management system, disbursed settlement checks, and scheduled trials and depositions for each attorney. ✤Drafted, prepared, and served discovery documents, complaint packages, subpoenas, case management statements, dismissals, demand packages, correspondence, and other items as needed. ✤Prepared for trials: creating trial binders, maintained availability and contact information for witnesses and experts, prepared and served subpoenas, and drafted specific jury instructions. ✤Double-checked all calendar events and deadlines as Quality Assurance to the calendaring clerk.

Sacramento, California

Ramstein Ab, Germany

✤Maintained vital aeronautical information ensuring safe, accurate, and current portrayal of 800+ flight procedures in Europe and Africa as Airport Procedure Designer. Analyzed & reviewed data, then prepared and disseminated documents for publication in aeronautical flight guides used by pilots worldwide. ✤Audited foreign terminal instrument procedures and ensured safe Department of Defense flying operations. ✤Approved or declined procedures based upon the evaluated airport data, then briefed the Commander of United States Air Forces in Europe on the findings and required safety precautions.

Vance Af Base, Ok; Beale Af Base, Ca; Balad Air Base, Iraq, Kirkuk Rab, Iraq

✤Oversaw the safety of airports and Air Force assets at locations in U.S., Europe, and Middle East as the Supervisor in charge of the Air Traffic Control Tower. ✤Managed projects as Assistant Chief Controller of Air Force Base Control Tower overseeing 30+ personnel. ✤Acted as Chief Controller (Director level position), during the Director’s medical leave.✤Monitored and directed action of controllers to ensure smooth and efficient flow of air traffic to prevent collisions and ensured that all separation requirements were met.✤Supervised, scheduled shifts, and coordinated upgrade training for crews of 5-15 personnel as the Crew Supervisor. Conducted annual evaluations on members and provided detailed feedback for improvement. ✤Tracked & monitored physical compliance, upgrade training compliance, and annual evaluation performance reviews. Briefed head of organization weekly on facility status. Reviewed/edited facility operating instruction. ✤Utilized counseling and conflict management techniques with subordinates and superiors to maintain synergy and ensure crew resource management techniques were consistently applied. ✤Authored facility safety operating instruction manual to maintain compliance with Air Force base regulations, trained 35 personnel, and ensured compliance through quality assurance inspections.✤Selected by management to serve as member of the Exercise Evaluation Team. Evaluated several organizations during monthly exercises to ensure compliance with Air Force level guidelines. ✤Conducted training sessions on Department of Defense guideline safety measures used during wartime operations resulting in achieving an “Excellent” in the final inspection.

Aviano Air Base, Italy; Tuzla Air Base, Bosnia

✤Maintained Secret Security Clearance as an FAA Certified Air Traffic Controller needed to handle confidential information in the facility and to protect wartime information used overseas to direct and control airborne and ground aircraft during routine and complex emergency operations. ✤Interpreted, maintained library, disseminated materials, trained personnel, applied knowledge, and enforced numerous regulations developed by the FAA, Air Force, and local airport agencies. ✤Maintained detailed training records of crew personnel to ensure information was integrated expeditiously and members had the ability to correctly utilize and apply knowledge of military guidelines.

Master Of Business Administration - Mba (Stem), Entrepreneurial And Small Business Operations

✤New & Small Business Ventures: Developed a detailed business model, marketing strategy, and full financial projections for a consumer.

Bachelor'S Degree, Aeronautics, Summa Cum Laude

Associate'S Degree, Paralegal Studies, 4.0 Gpa

Psychology

Procedures For Air Navigation Services - Aircraft Operation (Pans-Ops)

Education record

Education record

Associate'S Degree, Airway Science

Education record