Michelle Hatcher work email
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Michelle Hatcher personal email
Michelle is a customer-driven technology leader in the restaurant/hospitality space. With a background in customer-facing support and content strategy, she now leads a highly cross-functional team to build impactful learning experiences for restauranteurs, their employees, and their guests. Michelle has ample experience leading teams in a dynamic remote environment, identifying customer jobs to be done, building programs from scratch, and making an impact on bottom-line goals.
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Senior Product ManagerToast Aug 2023 - PresentBoston, Ma, Us -
Senior Manager, Customer EducationToast Aug 2021 - Aug 2023Boston, Ma, Us
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Manager, Customer EducationToast Jan 2021 - Aug 2021Boston, Ma, Us
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Team Lead, Customer EducationToast Nov 2020 - Jan 2021Boston, Ma, Us
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Senior Associate, Customer EducationToast Jul 2020 - Nov 2020Boston, Ma, Us
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Content SpecialistToast Apr 2019 - Jul 2020Boston, Ma, Us
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Education CoordinatorToast Sep 2018 - Apr 2019Boston, Ma, Us
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Enterprise Software Configuration SpecialistToast May 2018 - Sep 2018Boston, Ma, Us
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Software Configuration SpecialistToast Sep 2017 - May 2018Boston, Ma, Us
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Beer CaptainHarpoon Brewery Jun 2016 - Sep 2017Boston, Ma, UsProvide Excellent Customer Service, Leading Tours, Bartending, Brand Representation, Food Service, Multi-tasking and working in a dynamic, fast-paced environment, Work as Part of a Team. -
Resident AssistantEmerson College Aug 2015 - May 2017Boston, Ma, UsAdministrative Responsibilities, Peer Mediator, Student Role Model, Community Builder, Program Ideation, Marketing and Execution, Promoted Academic Excellence, Addressed Student Needs and Emergencies, Assisted in the Selection, Evaluation and Training of Incoming RAs. -
Production ManagerBrown Box Theatre Project Apr 2015 - May 2017Planning and Leading Meetings / Space Walk Throughs, Scheduling, Setting Deadlines, Making Sure all Project Goals and Deadlines were met, Corresponding with Designers, Interpersonal Negotiations and Conflict Resolution, Managing Orders and Accounts, Facilitating Communication across Departments
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Scenic Studio AssistantEmerson College Scene Shop Sep 2015 - May 2016Planning and Execution of Scenic Construction from Build Drawings, Maintaining Safety within a dynamic working environment, Operating Power Tools, Lifting Upwards of 50 lbs, Working as a Team, Facilitating and Leading Build Projects
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Brand RepresentativeJack Wills Nov 2013 - Apr 2015London, London, GbCustomer Service, Sales, Fashion Merchandising, Display Design, Scheduling, Product Research and Interpersonal Conflict Negotiation -
Technical DirectorThe Depot Theatre Jun 2014 - Aug 2014Marrickville, New South Wales, AuLead and Facilitate Technical Operations within the Theatre, Build Sets and Properties based on Design, Schedule Load In and Strike Periods, Consult Designers on Safety and Feasibility of Design, Managing and Creating Budgets, Managing and Placing Orders for Materials and Equipment, Leading and Planning Production Meetings. -
Sales AssociateGeorgetown Cupcake Oct 2013 - Mar 2014Provide Excellent Customer Service, Master Knowledge of expansive, rotating cupcake menu, Barista Training, Operating Point-of-Sale Systems, Cupcake Packaging and Gift Wrapping, Making Deliveries, Preparing Large Custom Orders, Work as a Team in a Fast-paced, dynamic environment. -
Director Of Social MediaBroadway Theatre Project Jun 2012 - Mar 2013Administrative Duties, Documentation of all Activities and Special Guests, Coordinating Class Schedules, Facilitating Visits from Celebrity Artists, Corresponded with Parents via Weekly Newsletter, Fundraising Ideation, Planning and Execution, Maintaining Website, Corresponding with and Addressing Artists' Needs.
Michelle Hatcher Skills
Michelle Hatcher Education Details
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Brown University School Of Professional StudiesTechnology Leadership -
Emerson CollegeStage & Production Management
Frequently Asked Questions about Michelle Hatcher
What company does Michelle Hatcher work for?
Michelle Hatcher works for Toast
What is Michelle Hatcher's role at the current company?
Michelle Hatcher's current role is Senior Product Manager @ Toast.
What is Michelle Hatcher's email address?
Michelle Hatcher's email address is mi****@****tab.com
What schools did Michelle Hatcher attend?
Michelle Hatcher attended Brown University School Of Professional Studies, Emerson College.
What skills is Michelle Hatcher known for?
Michelle Hatcher has skills like Social Media, Public Speaking, Performing Arts, Microsoft Office, Microsoft Word, Powerpoint, Leading A Team, Event Planning, Customer Service, Scheduling, Project Management, Microsoft Powerpoint.
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