Michelle Smith Email & Phone Number

London, Gb

London, England, United Kingdom

Providing secretarial and administrative support to the Chief Executive and all other departments as required.Arranging and re-scheuduling of CEO's very busy calendar, booking all overseas travel, accommodation and transport and organising complex itinerariesCollating and submitting CEO’s expensesAttending Board meetings and taking minutes Ordering and maintaining office supplies, managing office inbox, answering telephones and acting as gatekeeper to the officeProviding stewardship to UHNW donors, including overseas meetings, missions and dedicationsManaging and ensuring that the organisation's donors receive appropriate donor care donor care including critical path - travel / dedication ceremonies / photos and certificatesCo-ordinating the logistics for Treks and Missions to overseas working alongside the fundraising teamLiaising with our nationwide communities to assist them with their fundraising projects and events.Organising team away days and assisting in developing and delivering new fundraising programmesMaintaining and updating directory of key contacts, including; staff/Board Members; major donors and suppliers

(Charity Sector)Daily client bank reconciliations and weekly charity payment runs.Processing payroll giving transactions and liaising with employers.Opening, amending and closing client, payroll giving and charity accounts on the IT system.Dealing with new client queries and sending information about our services.Monitoring numerous emails and online requests.Building and maintaining good relationships with both clients and charities.General administration work, including opening the post, correspondence and filing.Any other duties as requested by Finance Director.

London, England, United Kingdom

Running of the day to day operations and all office administrative duties.Managing and executing events from 10 people to 300 people.Creating and building own database and social media accounts.Organising and managing all staff.Typing all correspondence, raising invoices, data input, expenses.Full P & L responsibility.Awarded 5 star food and hygiene rating consistently over 10 years.

London, England, United Kingdom

Office management and full administrative responsibilities.Liaising with clients at all levels from initial point of contact through to overseeing their final event.Designing, creating and managing the office database.Managing staff rotas.

London, England, United Kingdom

Looking after 3 Directors and managing the office.Creating and maintaining a functional filing system, managing diaries, organising travel.Designing, creating and managing office database (Microsoft Access).Typing of reports and presentations (Office, PowerPoint and Excel).Filing receipts and office expenses.Co-ordination of 3 office moves.

London, England, United Kingdom

General PA duties ( diary management, organising travel, typing of minutes and all correspondence etc).Manager of the insurance department which had a portfolio of over 2000 properties.

London, England, United Kingdom

Initially employed on a freelance basis as a Production Assistant but subsequently became employed full time as Personal Assistant to the Company Administrator. My roles varied depending on the event.Specific ProjectsProduction Assistant: VE Day Hyde ParkCompany Assistant: VJ Day, Horse Guards ParadeProducer’s Assistant: The Rugby League World Cup Opening Ceremony Production Assistant: Joy to the World, Royal Albert HallResponsibilities included: office management, across all forms of correspondence, diary management; liaising with clients, artistes, VIPs, contractors and members of the public; establishing and running a well organised manual and computerised filing system; providing support for a team of up to 20 production and site managers ranging from; distribution of security passes (to a cast and crew of over 20,000 for VE Day); organising schedules, contact lists, notices, minutes, plans etc; writing up order requisitions; designing and creation of a database to store event information using Microsoft Access; working on site during events.

London, England, United Kingdom

Specific ProjectsReception held at Olympia for a Fine Art and Antiques Fair (1800 attendees)Open Day at Glyndebourne Opera House (300 attendees)Various Naming Ceremonies for P&O Tankships and Containerships (100 to 500 attendees) HM The Queen’s Visit to the Chelsea Harbour Sculpture ’93 Exhibition (900 attendees) Annual Management Dinner (800 Attendees)The launch party of the National LotteryResponsibilities included: assisting with organising of events, extensive use of database for compilation of event planning; inputting information with accuracy and acting quickly and efficiently on replies. Attending all events to ensure smooth running; day to day running and administration of busy and hectic office; invoicing; planning meetings; general correspondence; audio typing, dealing with a huge number of enquiries for events, production of invitations for events; handling internal and external queries; liaising with other P&O Groups and external companies at all levels.

Secretarial Course/Media Studies A Level

Elm Park College (now Stanmore College) Qualifications - RSA’s obtained: Media Studies A Level (D) Shorthand Stage 1 and 2, 60 wpm.

Education record

Qualifications - GSCE’s obtained: English Literature (B), English Language (B), Mathematics (C), French (C), History (C), Latin (C), Art.