Michelle Smith Email & Phone Number

Oklahoma City, Oklahoma Area

Oklahoma City, Oklahoma Area

My role is to manage the requirements, software selection, configuration, testing, training and implementation of all business systems, along with the professionals managing these systems.Business systems include NetSuite Core Financials, NetSuite POS, NetSuite CRM/Donor Management, Tessitura Ticketing, NetSuite Marketing, iDonate Online Donation application, The Museum System, Piction, and Expensify.My role also includes the support and governance of marketing lists and digital campaigns, as well as the implementation and support of all systems related to marketing and fund raising.

Oklahoma City, Oklahoma Area

My role is to manage the requirements, software selection, configuration, testing, training and implementation of all business systems, along with the professionals managing these systems.Business systems include NetSuite Core Financials, NetSuite SuiteCommerce, NetSuite CRM/Donor Management, NetSuite Marketing, iDonate Online Donation application, The Museum System, Piction, and Expensify.My role also includes the support and governance of marketing lists and campaigns using MailChimp, as well as the implementation and support of all systems related to marketing and fund raising.

Oklahoma City, Oklahoma Area

My role is to provide process analysis, data analysis, data mining, statistical analysis, and predictive modeling to improve the business, and the decision-making process.

SAP BPC Administrator, Business Analysis, Reserves Analysis, Process Improvement

Oklahoma City, Ok

SAP BPC Team Member for Analysis, Design and Build phases; Lead Analyst during Test and Deploy PhasesSAP Business Analyst involved in RFP through selection of Software selection, Data Management Vendor selection, and System Integrator selectionLead Business Analyst for Business Intelligence programLed Business Analyst Community of Interest 2010 plan developmentImplemented Business Case Standardization with PMOMentored Business Analysts for skill set improvementBusiness Analyst on Data Warehouse designBusiness Analyst, Data Analyst, and Project Manager on enterprise wide system upgradesBusiness Analyst and Data Analyst supporting enterprise wide Capital Management applicationsAssisted in the development of a Business Analysis Program, including a Business Analyst Toolkit and Career Development ProgramUpgraded Divestiture Application from Microsoft Access to .Net Windows Forms and Microsoft SQL Server and Crystal ReportsManaged data, technology, and legal exhibits through large divestitureData Analyst and Software Support for Capital Management Application, Capital YTD Reports, and Capital Expenditure Monthly ReportsData Analyst for asset portfolio and performanceDBABusiness AnalysisProcess Improvement

.Net Development, DBA

Developed Loss Mitigation Application to automate the process of providing delinquent loan workouts as defined by HUD. This application maintained the business rules, letter generation, form generation, risk control, mainframe integration, and providing automation in decision making to a department of 40 with overall company strategic importance. Developed and implemented training for application.Developed collection tracking and navigation system to automate the process of providing standard collection service for the delinquent mortgage portfolio.Maintained strategic asset analysis applicationDeveloped several small applications to assist departments with information tracking and deadline management..Net Developer, SQL Server DBA, Data Analyst

Master'S Degree, Human Resources Adult Learning

B.A., Business Management

Education record