Michelle Stringfellow Email & Phone Number

North Stifford, Gb

- Oversee and support all back of house departments - Ensure that BOH departments run productively and efficiently - Utilise data and reports in relation to relevant key performance indicators - Organise inductions, ensuring all new starters meet criteria- Direct whole team in daily briefings to meet business targets- Assess individual performance and manage appraisals- Monitor team performance daily, weekly, monthly, and annually - Recording lateness, absence, and… Show more - Oversee and support all back of house departments - Ensure that BOH departments run productively and efficiently - Utilise data and reports in relation to relevant key performance indicators - Organise inductions, ensuring all new starters meet criteria- Direct whole team in daily briefings to meet business targets- Assess individual performance and manage appraisals- Monitor team performance daily, weekly, monthly, and annually - Recording lateness, absence, and poor performance- Completing return to work paperwork where needed- Notetaking for investigations/disciplinary action- Creating individual and team development plans- Controlling customer expectations and safety throughout the store meeting COVID-19 guidelines - Delegating tasks to the right person- Completing health and safety, COSH, risk assessments and other briefings for all staff- Updating all employees of any changes to policies/promotions/incentives ran by the company - Organise store stock takes - Use NHS PCSE system to manage and assess daily submissions - Recruit for new staff- Create action and development plans to meet business needs- Supporting all departments during opening hours - Discuss and attain business objectives with directors and store manager- Banking daily/weekly cash and card- Ordering cash from bank- Investigating banking discrepancies - Plan and manage staffing levels Show less

West Thurrock, Essex, United Kingdom

- Manage all visual and commercial directive including execution of seasonal layout and display schemes.- Coach team on merchandising standards, execution of promotion, markdown placement and business analysis.- Maintaining signage and fixtures, ensuring all equipment and mannequins are of good quality.- Analyse sales data and finance reports to create detailed commercial reports allowing us to react to current trading patterns. - Working closely with store manager to spot… Show more - Manage all visual and commercial directive including execution of seasonal layout and display schemes.- Coach team on merchandising standards, execution of promotion, markdown placement and business analysis.- Maintaining signage and fixtures, ensuring all equipment and mannequins are of good quality.- Analyse sales data and finance reports to create detailed commercial reports allowing us to react to current trading patterns. - Working closely with store manager to spot commercial opportunities to maximize sales.- Ensure all aspects of operations are carried out to company guidelines- Support regional VM Coaches with events, campaigns, and guidelines.- Consistently delivering high standard of customer service and supporting team to do the same. - Health & safety- Manage and maintain store maintenance, security, banking, stocktaking, and housekeeping. Show less

United Kingdom

- Visually merchandising shop floor- Creating window displays to increase footfall - Maintaining all POS- Following briefs and standards of high-profile brand launches- Training shop floor staff - Ensuring high retail standards- Monitoring processes ensuring they are efficient - Organising deliveries- Managing stocktake preparation- Stock management - Trained in blocking, glazing, tinting using various lab machines- Assembling and quality checking… Show more - Visually merchandising shop floor- Creating window displays to increase footfall - Maintaining all POS- Following briefs and standards of high-profile brand launches- Training shop floor staff - Ensuring high retail standards- Monitoring processes ensuring they are efficient - Organising deliveries- Managing stocktake preparation- Stock management - Trained in blocking, glazing, tinting using various lab machines- Assembling and quality checking orders to a 20-point check list - Administrative work including diary management and assisting with NHS submissions - Worked closely with management creating action plans and putting them into effect- Main point of call during a major merchandising procedure change Show less

United Kingdom

- Assisting customers with any enquiries and sales providing a friendly and welcoming service- Keeping up the appearance of the store and upholding standards- Till trained, in purchase, exchange and refunds- Worked with merchandisers for overnight full store styling of new season clothes and accessories - Stock management - Styling and dressing of mannequins- Apart of operations team

Romford, United Kingdom

- Oversaw all the projects the design team took on- Updating of social media platforms, website, emails and the whole process of creating the content shared - Contacting YouTuber’s, bloggers and other companies for collaborations- Planning and capturing the content - Planned photo shoots, events along with creating campaigns- Checked weekly and daily reports for the website and social platforms and created an action plan- Worked on rebranding for the company for example… Show more - Oversaw all the projects the design team took on- Updating of social media platforms, website, emails and the whole process of creating the content shared - Contacting YouTuber’s, bloggers and other companies for collaborations- Planning and capturing the content - Planned photo shoots, events along with creating campaigns- Checked weekly and daily reports for the website and social platforms and created an action plan- Worked on rebranding for the company for example slogan, logo, social media, content style, charity, and website- Led interviewing and hiring process Show less

Thurrock

- Assisting customers with any enquiries and sales - Till Trained- Keeping up retail standards- Cross trained in other sectors

Btec, Media Production, Distinction Distinction Merit

A Level, Fine Art, C

Gcse, Science, C

Gcse, Product Design, B

Gcse, Mathematics, C

Gcsa, English Language And Literature, General, B & C

Btec, Art And Design, Distinction*