Process international import shipments via airlines or steamships by coordinating the movement of international Import shipments and preparing documentation of import freight.Work with Carriers, Truckers, Importers and Brokers.Track, trace and update customer related issues to external and internal clients with customer service-oriented skill set and professional, responsible for executing all functions relating to the import process.Cargowise system program experience 1 year plus

responsible for providing the highest level of support when answering phones, managing the client open visits and alert report, providing resolution to missed visits, short and long visits and high priority alerts and providing urgent and immediate care to each caller's situation. Im also responsible for making scheduling changes and updating notes and making schedule adjustments within the scheduling system to ensure all clients are served timely and as required.