•Work closely with the regional product team to develop and drive strategy, manage relationships and ensure smooth operation of assigned product programs•Identify areas where new products and programs will meet the needs of emerging customer bases or the changing needs of existing UHC customers•When projects and programs are approved for further development, this person will be responsible for preparing the specifications and working with the implementation teams•As needed cover a distinct geography, where they are expected to understand the major competitors, overall customer needs, delivery systems, distribution channels, and the regulatory environment•Drive and execute short-term, as well as longer-term competitive program growth strategies impacting the business direction of the region’s health plans ◦Manage the lifecycle of local product distribution programs/strategies (including identification of risks and opportunities, and problem resolution). This position is the operational owner at the market level ◦Primary interface and "source of truth"​ at the market level to the Product Engineering Team, and Supporting Businesses for the assigned programs (responsible for technical execution of a program's introduction and roll-out) ◾Drive specifications and timelines essential to growth and overall roll-out success ◦Incorporate available product, customer and consumer research, field competitive intelligence, and product/sales performance indicators to understand business opportunities and risks as programs are developed and rolled-out•Maintenance of existing programs and relationships, including evaluation of the need for changes, sunsetting, re-packaging, etc. ◦Develop disciplined evaluation process for each health plan and line of business, to ensure programs conform to existing market and UHC best practices ◦Prepare materials for the market to explain new products and product changes

Research: supports Business Development VP with assigned Southeast region to gather intelligence, monitoring developments on the policy and regulatory front; tracking competitors; arranging meetings/presentations/negotiations with key stakeholders; follow up directly with customers/providers/key stakeholders by monitoring state and partner websites.Marketing: preparation of presentations; attending, speaking and presenting at meetings on behalf of VP if unable to attend Project Management: coordinate activities with support entities within UHG including finance, clinical, operations, Optum, E&I public sector, etc to support the opportunity to grow

• Marketing: responsible for creation, writing and editing of health-related communications, government newsletters, commercial bi-monthly newsletter, pamphlets, letters, and direct mail pieces for provider offices, coordination of in-house processes for graphic design of collateral materials, responsible for relations with print/fulfillment vendors, manage communications and field campaigns to physicians, hospitals and other health care professionals, maintain strong working knowledge of UnitedHealth Network and Medicaid business policies and procedures • Project Management: maintained internal and external relationships to collaborate on projects that ranged from but not limited to marketing materials, newsletters for providers. Work closely with all 25 UnitedHealthcare Community & State plans and corporate departments within the company to complete required tasks, work with key staff to integrate and implement feedback from field staff on effective communication techniques and respond to requests for clarification of existing communication efforts, responsible for creation of bi-monthly publication, “The Network Bulletin,” which is sent to over 400,000 individuals nationally, participate with business owners at the earliest juncture to gain a full understanding of each program or initiative that will eventually need to be communicated, coordinate socialization of initiative and related communication with UnitedHealthcare leaders

• Marketing: responsible for rebranding of marketing material, such as, but not limited to tradeshow booth space, handouts, brochures and giveaway items, writing articles for internal employee newsletter• Event Planning: accountable for finances of over 60 annual planned events that totaled over $200,000, responsible for attending and coordinating 5 large-scale national tradeshow events, which included but not limited to booth setup and dismantling, coordination of on-site vendors, client dinners, special events and large-scale banquets• Project Management: aided in writing and creating documentation for several state Request for Proposals, using Microsoft Office products to complete job request, worked with internal departments to obtain information, traveled to give presentations to potential clients• Finance: responsible for maintaining $200,000 budget, process and pay vendors on a weekly basis while working with A/P department, responsible for department’s expense reporting

• Marketing: responsible for creation, writing and editing of health-related newsletters, pamphlets, letters, and direct mail pieces for over 300,000 members and 10,000 providers offices, coordination of in-house processes for graphic design of collateral materials, responsible for office collateral material and relations with print/fulfillment vendors, responsible for purchasing advertising space in radio, TV, newspaper advertisements• Community Outreach: attended community and grassroots events to promote company and market to the proposed TennCare population, provided health-related material to children and adults at attended events• Event Planning: accountable for finances of planned events that totaled over $50,000, responsible for maintaining $2 million budget, planned events for Middle and East Tennessee regions as well as internal corporate events for over 150 employees