Michelle Tabone, Pmp, Cspo Email & Phone Number

Buffalo-Niagara Falls Area

-Provide Consulting to diagnose real business problems and offer specialized solutions-Increase business agility and deliver result by breaking up work into manageable pieces to deliver value sooner-Partner with clients to tailor solutions to business need by leveraging experience with Agile, Lean, Project and Portfolio Management, Kanban, Design Thinking and Scaled Agile

Buffalo/Niagara, New York Area

Led diverse team of 9 responsible for Project Governance Office supporting 17 business and technology domains and provided project portfolio management for $190 million in IT projects. Drove enterprise Program and Project Methodology centered on a risk based, scalable solution. Managed Project Quality Assurance (PQA) team to assess compliance with Project Methodology in alignment with FFIEC & SOX requirements. Maintained product ownership of Project Portfolio Management tool (CA PPM). Acting chairman for Project Management/Project Governance Committee Change Control Board. Led key enterprise-wide transformational effort to Simplify Portfolio Governance encouraging joint- ownership by Business and Technology Leadership.Leveraged cross-divisional collaboration (130 employees across 32 functional areas) to identify waste in methodology and processes resulting in efficiencies:• Leveraged design-thinking and Lean UX principles resulting in 50% reduction in the number of activities required for most complex projects and 35% reduction in required project documentation.• Modified thresholds for Quick Hit and Small/Low risk projects resulting in 17% more projects following simple approach (increased from 65% to 82%).• Identified 10% reduction of Technology Project Management positions.Championed effort to improve project data quality; increased compliance on key data fields from 8% to 85%. Acted as primary interface with state and federal examiners on Portfolio and Project Management. Received consecutive rating of 2: Safe and Sound Performance in Uniform Rating System for IT (URSIT) Examination by Federal Reserve Bank of New York (FRBNY). Received “Well-Controlled” rating by internal audit in consecutive project management and systems development life-cycle reviews. Received 100% management effectiveness rating from staff on consecutive employee engagement surveys.

Buffalo/Niagara, New York Area

Managed team of 10 responsible for development, implementation and evolution of enterprise Combined Project Methodology (CPM), combining Project Management Body of Knowledge (PMBOK) and Systems Development Life Cycle (SDLC). Provided scalable, risk based solution for enterprise programs and projects, including consultative support, training, and continuous improvement of methodology and project management practices. Encompassed Process Quality Assurance (PQA) function demonstrating compliance with FFIEC requirements.Developed strategic roadmap and implemented an “Agile@M&T” framework, incorporating industry best practices, regulatory requirements and learnings from pilot efforts (leveraging PMBOK, SCRUM and SAFe). Created Project Governance University to provide enterprise-wide training curriculum for Combined Project Methodology, Agile@M&T, and project management tool training. Facilitated classroom and webinar training for 2000 team members for Combined Project Methodology and Agile training classes. Developed Project Governance Resource Center to provide methodology information, templates, guides, training resources and support for all project resources. Generated an average of 125 unique hits per day. Transformed Process Quality Assurance by introducing a KRI to provide enterprise visibility of compliance, moving from “Red to Green” rating while increasing the number of reviews year over year by 67%. Built and managed Business Requirements Team of 6 to provide Business Requirements facilitation, analysis, training development and delivery, and documentation support for large, complex efforts. Directed effort for BSA/AML Customer Risk Ranking to spearhead the investigation, communication and formatting of data from 21 disparate source systems in response to regulatory findings. Chaired Technology Employee Engagement Committee, focusing on Learning and Development, Team Building, and Rewards and Recognition.

Buffalo/Niagara, New York Area

Project managed multiple large scale Central Operations initiatives up to $6.5 million. Worked with diverse project teams consisting of operations, technology, business, audit and compliance. Led planning through post-implementation activities for large scale efforts and as a by-product, implemented process re-engineering.Central Operations Project Lead for multiple bank acquisitions and developed conversion playbook for supporting future acquisitions, delivery expectations, standardized templates and procedures. Led project for Wire System Replacement; replaced a 20 year old, mission critical bank system. Provided implementation coordination and post implementation issue support through resolution. Introduced Project Management tools across the division: traceability matrix, risk management practices, roles and responsibilities matrix, user-acceptance testing standards, lessons learned, and project dashboards. Developed best practices for outsourcing projects involving global resources or third party vendors, introducing KPIs to monitor performance and realization of efficiency targets.

Buffalo/Niagara, New York Area

Managed major initiative for 32 diverse operational departments, working with business partners across the organization to re-engineer transaction processing from the teller line through back office operations. Assessed business impacts and identified cost reductions across the division, including $1.5 million in cost reduction.

Buffalo/Niagara, New York Area

Buffalo/Niagara, New York Area

Buffalo/Niagara, New York Area

Buffalo/Niagara, New York Area