Michelle Thomas Email & Phone Number

St Louis, Missouri, United States

St Louis, Missouri, United States

A Client Service Center Representative is responsible for effectively responding to inquiries regarding Equifax Workforce Solutions services and automated systems that enter the CSC via phone, e- mail. Inbound agents work with client’s employees.

Responsible for ensuring the execution of merchandise presentation plans and priorities for assigned departments. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.

Served as a consultative expert on all product lines. Engaged customers in conversation to determine beauty needs, style and preference. Encouraged customers to explore products through testing and sampling. Researched new products and trends to keep knowledge current. Distributed samples and gratis to promote products and meet sales goalsManaged inventory, general clerical work.

Conducted phone interviews. Evaluated candidate interview responses to make an appropriate hiring decision. Maintained stores’ orientation schedules. Adhered to all department and interview guidelines and procedures.-Maintain candidate focus to gather all information within the designated timeframe-Update candidates’ post interview status using the Taleo applicant tracking system

Answered telephone inquiries. Encouraged prospects to schedule appointments. Showed display apartments to prospective clients. Responsible for daily data entry of all leads (phone calls, e-mails and visits) and marketing sources. Responsible for conducting daily follow up with prospects. Met prospective residents and recorded information on guest cards to ascertain needs and qualifications. Data entry of work orders, service requests and application information. Sole consultant on weekends.

Bachelor'S Degree In Progress, Computer And Information Systems Security/Information Assurance

In Progress

General Studies

Attended part time and transferred.