Lead the development and implementation of the Patient Transport Service (PTS) communication and engagement plan for the PTS Transformation Programme to internal and external audiencesSupport the Senior PTS Transformation Programme Team by providing advice and support on handling communicationsDevelop and deliver any required PTS events for internal or external audiencesProduce high quality copy tailored to the needs of internal and external audiences to be placed regularly in internal and external digital, printed and broadcast communications channels Produce PTS communications materials from specification, to copywriting, design, print and distributionEnsure all copy meets YAS communications standards and follows the corporate style, whilst, also helping to create a strong and distinct brand for PTSMeasure the effectiveness of PTS communications

Reactively dealing with media enquiries about a range of issues, including: river pollution, illegal tipping, fracking and drafting and issuing statements and arranging media interviews and filming opportunities as requiredWriting and issuing pro-active press releases on topics, such as: promoting new flood defences, capital investment, and re-stocking rivers with fishProviding PR support and advice for the Humber strategy relating to all flood defence work in the regionDrafting and implementing communications plans for eg Catterick £6 million flood defence schemeReviewing and updating the Incident Manual and procedures after the Christmas floodsMonitoring the Yorkshire Twitter account and posting and responding as neededCo-ordinating and drafting the weekly newsletter – the ‘Weekly Buzz’Co-ordinating and drafting presentations for monthly staff briefings Working with the engagement team to ensure consistency of messages for a wide range of internal and external stakeholders on flood defences Co-ordinating weekly media coverage report for national team and DEFRA

Proactively and reactively dealing with media for news stories and media enquiries Drafting and issuing media statements as needed re: various issues, including: court cases and child protection issuesResearching news stories and drafting news stories, press releases and case studies to support regional and national news stories/campaigns Interviewing service users and drafting case studies for media, marketing and fundraising useReputation and crisis managementDeveloping communications strategies for stakeholder engagement on a variety of multi-agency campaigns and events, including: neglect awareness - Grimsby, sexual abuse awareness - York and internet safety - North YorkshireSupported the NSPCC new brand campaign roll out – from testing ideas about tone of voice and images, to delivering the final brand to staff and supporters via face-to-face meetings with a short filmEvent management for eg new service centre launches and campaign events in the regionLead member of the Yorkshire and Humber's regional young people's group with over 50 children and young people - 'Y-Parti', including: chairing meetings, organising and planning events, sourcing venues and inviting key speakers and guestsRegional lead member of the internal communications working group looking at all aspects of internal communications Devised and delivered media training and induction sessionsWorked with a wide range of internal and external stakeholders, including: local authorities, Police forces and sports personalities Worked closely with the NSPCC’s social media team to promote campaignsSourcing internal news stories for NSPCC publications and websiteDrafting internal newsletters, management reports, copy for intranet and internal blogCompleting design briefs for marketing materials for fundraising eventsRegional lead for serious case review communications

Working for a FTSE 250 company looking after all consumer and corporate PR for the UK - Marshalls is the UK’s leading manufacturer of hard landscaping products Main responsibilities:Running the press office and media relations functionDeveloping and implementing national and regional consumer and corporate communications/PR campaignsHeading up the crisis management team and fully updating the Crisis Management manualInternal communications - Researching, drafting and designing internal monthly newsletter ‘TalkBack’, staff briefings, updating Intranet siteCorporate Social Responsibility – working with the CSR Manager on the annual CSR report and promoting CSR activities Researching, drafting and designing external newsletter for the Marshalls Register of approved installers ‘Register News’Evaluation of all PR activity and press cuttingsManaging financial performance and managing PR BudgetManaging design agency - for press packs, CSR brochure and other marketing materials Organising product placement and garden makeoversManaging TV gardener Diarmuid Gavin PR for the products he designed and his attendance at gardening showsResponsible for all PR for Chelsea Flower Show sponsorshipAdvising other companies in the Marshalls’ group on PR: Stonemarket, Classical Flagstones, Compton, Alton and Robinsons

Clients: Magnet national and regional consumer product campaign, store and product launch events, internal communications -‘Magnet in the News’ newsletter and crisis management Iceland new store opening and store event campaign Durex ‘Performa’ condom - launch and comedy festival with Alan CarrScholl Footcare - consumer, trade campaign, and sampling Key responsibilities: National and regional consumer media relations activityCSR activity and product placement Managing and implementing local media relations for store launch programmes and various community relations projectsHandling crisis management media relationsEvent management and campaign evaluation Managing and coaching a team of personnel

Clients: Ward Evans Atlantic Rowing Challenge national media relations campaign, website maintenance and event managementLloyds TSB Commercial regional campaignPlanning and implementing regional and national campaignsWriting proposals for and managing events for clientsBuilding positive relationships with key journalists, extensive media liaison and pro-active media targetingMonitoring and evaluating performance, results and activity

Clients: MFI national and regional consumer product campaign, regional community relations campaign, national store and product launch campaignsBass Leisure Retail regional campaign and new pub launchesKey responsibilities: Developing detailed PR proposals and plans for clientsImplementing regional and national communications campaignsBuilding positive relationships with key journalists, extensive media liaison and pro-active media targetingManaging and evaluating on-going account performance

Clients: Yates Brothers Wine Lodges PLC – national, regional, crisis and corporate communicationsYorkshire International Business Conference 1999 Formica - business to business and crisis managementCaddick Construction - business to business, regionalKey responsibilities: Regional and national PR and marketing campaignsAssisting in organising and running eventsDrafting detailed PR plans and strategy documents for clients

Clients: Oscar Mayer national competition and sponsorship on Super Bowl