A curious, principles driven, empathetic individual that is inspired by art due to its foundation in creativity. Have interest and experience in customer services, especially in call center in different industries.I believe everybody can learn and make an impact with/through any platform they are given no matter how small or big it is. I try to be involved in activities that would impact society positively. I am adaptable, determined, and a team player, equipped with communication, presentation, computer, interpersonal skills and leadership skills.An individual with a wise way of looking at the world that make sense to many and different people, a description that most people give me. I support women empowerment and working diversely.I love photography, music, traveling (art in general), reading and exploring new things.
-
Admissions CounselorAstria Learning Jun 2022 - Jun 2024Kigali City, RwandaProvide professional support to the admissions team. This is a telesales position. The main responsibilitywill be to contact prospective students and help them complete their registration. Here is a broad list ofjob requirements: Support prospective students through the enrollment process; Make calls daily; Establish rapports and create a remarkable student experience; Work as a team; Participate in marketing campaigns -
Junior Call Center AgentAb Bank Rwanda Jan 2022 - May 2022Nyarugenge, Kigali City, RwandaDoing Loan Recovery over the phoneNegotiating with clients to know why they fell into arrears, to help them go back on track by encouraging them to either try full repayment or partial. Answer customer inquiries, handle their complaints on the phone all to ensure good customer service delivery Conducting customer satisfaction surveys done on the phone -
Trainee Call Center AgentAb Bank Rwanda Jan 2021 - Jan 2022Kigali City, RwandaDoing Loan Recovery over the phoneNegotiating with clients to know why they fell into arrears, to help them go back on track by encouraging them to either try full repayment or partial. Answer clients inquiries on customer service line if task is givenConducting customer surveys done on the phone
-
Call Center InternAb Bank Rwanda Jul 2020 - Dec 2020Kigali City, RwandaDone Loans Recovery by following up on clients that are in overdue and negotiating with them to know why they have arrears, how to help them and help them pay either in partial or full repayment or to help them go back on track. This was done over the phone only.
-
Computer Lab MonitorAkilah Institute Jul 2018 - Aug 2019Kigali, RwandaEnsured safety of equipment in the labRegistered every student who used the lab on a daily basis by recording some informationReported to the supervisor issues in the lab so as to be fixed as soon as possible Submitted a weekly report Assisted every student who in need on different technical problems
Michelle Alexia Education Details
-
Information Systems
Frequently Asked Questions about Michelle Alexia
What is Michelle Alexia's role at the current company?
Michelle Alexia's current role is Customer service specialist, Sales & Marketing, Communications, Virtual Assistant.
What schools did Michelle Alexia attend?
Michelle Alexia attended Akilah Institute.
Not the Michelle Alexia you were looking for?
-
Michelle Alexia
Chile -
michelle alexia
Irving, Tx -
-
Michele Alexia
United States1hire-ability.org
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial