Michelle Vedner Email & Phone Number

Arlington Heights, Il, Us

Wood Dale, Illinois, United States

Arlington Heights, Il

• Assumed responsibility for order processing, shipping, customer service and logistics as company was going thru transition and eventual sale• Managed daily EDI transactions and established shipping schedules to reduce significantly freight costs• Reported trends in customer order patterns to upper management leading to consolidation efforts and improved inventory monitoring• Established strong working relationships with business partners including Senior Sales Management, Operations and Customer Service to ensure an effective order to shipment to payment• Responsible for all facets of AR, Credit, and new customer approval working as a key contact for the outside Sales Rep force • Formulated credit department policies and practices to better facilitate deduction research and account reconciliation• Modified cash application processes and deduction review leading to improve customer-level profitability• Assisted in month end closing; coordinated audit requests as required• Compiled data, including AR aging analysis and inventory reporting for the weekly borrowing base certificate to the bank • Cross trained operations personnel in efforts to reduce deduction occurrences by reviewing routing guides and vendor manuals to identify opportunities for process improvement

Arlington Heights, Il

• Responsible for all facets of accounts receivable management for a portfolio of over $100Mil customer base, including major accounts such as WalMart, Target and Kmart• Focused efforts on process improvement - specifically the timely resolution of deductions• Identified shortfalls in cash application methods and deduction classification and worked with Sales, Customer Service and Accounting teams to rectify• Investigated and collected funds on expired Letters of Credit• Prepared monthly corporate accounts receivable schedules for presentation to upper management• Integral part of company liquidation team

Bolingbrook, Il

• Supervised 3 credit analysts with a portfolio consisting of over 3000 accounts and $42Mil in sales per year• Trained analysts with regard to department policies, procedures and sales programs• Maintained portfolio’s bad debt percentage at less than 3% for 3 years• Created and adapted credit policy to maximize sales goals while minimizing company’s exposure within the market • Audited delinquent accounts to ensure maximum efforts have been taken • Reported to upper management and sales staff pertinent data regarding accounts within portfolio with specific attention to dating programs and payment trends of participating accounts• Analyze customer credit limit and terms including the handling of special credit arrangements and deviations from standard terms of payment• Oversee credit insurance program, including obtaining coverage, filing and reconciliation of claims• Credit investigation and verification of financial status of prospective customers applying for credit through industry contacts, GAIN Group and D&B reports• Trained A/R personnel and assisted with cash application during peak cash receipt time periods• Preparation of Bad debt reserve, bad debt analysis and reporting to upper management• Consistently represent company at industry credit group meetings• Manage the collection agency accounts, authorizing suit or closure where appropriate• Organized and presented credit department procedure seminars to outside sales force at bi-annual sales meetings