• Over 10 years’ experience as a Case Manager providing exceptional client focused, outcome based case management to clients with multiple barriers including disabilities and help them connect to community and government resources in order to assist with supports and employment• Current knowledge of ODSP Act, legislations, community services, resources, policies, programs, procedures and issues affecting clients• Extensive experience with assessment of clients’ needs and eligibility through onsite interview, review of documents, referrals and follow-up processes• Well-developed interpersonal skills to establish working relationships with all levels of stakeholders• Excellent oral and written communication skills including the ability to: design and deliver workshops, presentations and information sessions; write clear and concise reports using data management, statistical reporting and quantitative analysis of data; and create user-friendly training materials and information products• Proficient time management and organizational skills with the ability to prioritize tasks to manage a heavy caseload and meet timely deadlines • Demonstrated analytical, problem solving and critical thinking skills to effectively identify problem, evaluate situation and provide responsive and appropriate recommendations in a timely manner• Strong mathematical abilities and financial skills to determine financial implications and costs of work plans and make recommendations• Proficient in an automated environment and able to compose documents in MS Suite