Michelle Westlund Email and Phone Number

Leads a Digital Enterprise Sales organization of 800 talented Digital Specialists around the world. Focused on driving customer transformation across the Microsoft portfolio including Modern Work, Security, Azure, Business Applications and Unified Support. Our Digital Enterprise Sales organization serves 2200 customers globally with a focus on customer growth and acquisition.

Leading a team of 800 Digital Specialists globally driving net new growth into Enterprise Major Accounts. Delivering AI transformation to work alongside and empower customers to meet their business objectives. Building a net new scale engine for Microsoft focused driving acquisition and growth across whitespace accounts. Leading a cross workload global team that specializes across all Solution Areas inclusive of Modern Work, Security, Business Applications, Azure and Unified Support. Creating a talent pipeline for Microsoft to import talent into MCAPS sales and export talent into the Enterprise Field. Hired and onboarded 800+ talented into Digital Sales over the last two years. Accountable to deliver $5B+ Cloud Software revenue accountability this fiscal year. Driven by purpose and passion to empower our customers to achieve more!

Responsible for the development, building, and running of all 58 Microsoft Customer facilities Globally including the Redmond Executive Briefing Center, Microsoft Technology Centers, 10 Datacenters, Industry Experience Center, and Regional Experience Centers. Led a team for facility site selection and design, catering, facility Operations, Customer briefings and Engagements, Content Development, Demos & Interactive Experiences, Tools and more. Delivered over 20K customer engagements annually for Enterprise customers impacting $10B in revenue.

Chief of Staff, EVP Worldwide Commercial Business (7/2015-10/2017)Responsible for strategic communications, operations and driving cross-organizational strategic growth initiatives for the EVP of Worldwide Commercial Business. Manage a staff that are responsible for internal and external communications, customer and partner engagement, field operations, business management, cultural transformation, space and facilities, and executive administrative support. Create and execute all executive internal and external EVP communications through various channels including Tier 1 keynotes, Media broadcast, Social Channels, PR, written and blogs, videos, and webcasts. Built EVP executive platform and pillars for Digital Transformation. Accountable for prioritizing and participating in all customer engagements to prep EVP and manage customer follow-up. Curated and led field visits across 30+ Countries globally to engage with internal sales teams and Enterprise customers.Chief of Staff - President North America Sales (11/2013-7/2015)As the director of business management for the office of the president of Microsoft North America, Michelle has access to the breadth of the North American business. From Fortune 500 companies to small businesses, Michelle works with Microsoft leadership to ensure the best experiences for Microsoft customers across the continent. Her ability to work among various organizations and segments facilitates an inclusive and efficient working environment. Led all communications, monthly business reviews, executive field visits, customer engagements, Leadership Team meetings, employee activities, hiring, administrative functions and US office space. Led the Office of the President across an Org of 10K people and all US Commercial and Public Sector Customers, Partners, Marketing and Retail that delivered $30B annual sales revenue.

Built and delivered all internal and customer facing communications for the US Chief Marketing Officer. Managed multiple forms of communication including keynotes, internal All Hands, emails, newsletters, business reviews, social media, customer briefings and meetings, awards, US CMO blog, and more. Accountable to brief and prep CMO for all speaking engagements and to build all content – including presentations and demos – that CMO would deliver.

Led US Tier 1 Executive Events including CIO Summits and Executive Hosting events at Kentucky Derby, Masters, Sundance Film Festival, US Open, Super Bowl and more. Planned and hosted Microsoft’s Top US customers for a weekend of networking at tier 1 entertainment events. Hosted 300 Global CIO's for a 3 day Summit at Microsoft Headquarters to drive networking, relationship building, and sharing Microsoft's latest Technology solutions. Accountability for the all-up event, registration, customer experience, agenda and content creation and curation.

Managed and led multiple customer and partner Advisory Councils across each of our Retail & Hospitality verticals. Hosted top US customers and partners to provide feedback on upcoming strategy and roadmap and delivered this back to product and sales teams. Accountable for managing agenda, content, and customer/partner experience at the councils. .