Direct all center activities to ensure smooth and efficient patient flow, patient care, and quality assurance operations.Manage a staff of approximately 50+ employees and direct all staff activities including, coordinating schedules and breaks, providing training and guidance, reviewing and approving bi-weekly timecards, conducting performance evaluations, etc.Develop, implement, and administer procedures and best practices to streamline processes for center operations.Provide ongoing training to staff to ensure that productivity and knowledge of the overall process are maintained and improved.Manage and utilize staff to their fullest potential by motivating and challenging them to achieve results while offering developmental and educational opportunities to progress within the company.Interview and hire candidates for open staff positions including technologists and office assistants.Attend and participate in operations/manager meetings.Oversee the use and maintenance of the equipment and facilities.Participate in and/or lead various projects identified by Senior management to support operations and quality patient care.

Administers all aspects of the office to provide effective quality care and services.Reviews departmental productivity levels and work functions to properly allocate human resources.Develops departmental goals for increased productivity, improved efficiencies, and enhanced customer service.Regularly benchmarks performance measures to identify best practice and directs implementation of necessary changes.Monitors service line growth and recommends strategies based on operational statistics and market needs and trends.Develops and maintains relationships and marketing efforts with physicians and other referral sources.Vigilantly monitors cost management in alignment with patient volumes and revenue generation.Approves departmental operating and capital budgets ensuring sufficient funds and personnel are available to accomplish departmental objectives within established financial guidelines.Develops and maintains strong, positive relationships with investors, members of medical staff, facility personnel, business partners, and guests to achieve business goals.Acts as a liaison between physicians and other departments to help troubleshoot and resolve problems. Serves as administrative representative to facilitate professional development of direct reports.Ensures compliance with policies, procedures and standards that have been developed to ensure quality management and adherence to state, federal and accreditation organization requirements.Ensures regulatory standards and best practice guideline changes occur at the department level.Oversees continuous quality improvement initiatives by providing direction to department leaders and monitoring of interdisciplinary involvement in clinical projects.Promotes patient safety by reporting issues through established channels and participating as requested in safety initiatives.

Manage revenue cycle operations for a multi specialty group (15+ providers).Develop staff to implement communication mechanisms that optimize accurate billing and reimbursement of professional and facility services.Negotiate and maintain managed care contracts for optimal professional and facility reimbursement.Maintain compliance with State and Federal programs. Provide ongoing guidance, feedback, and forecasting to all investors on key indicator trends and performance measures.Recommend actions to optimize revenue and reduce barriers that hinder revenue.Implement, maintain, and report to investors on CMS programs for Meaningful Use measures documentation as well as Physicians Quality Reporting Systems and E-prescribing to optimize reimbursement and avoid revenue reductions.Assisted in the integration of the new EMR to the Clearinghouse to ensure claims were processed successfully.Credentialing

Oversaw all functions of the business office including all insurance billings.Controlled expenses while working with advertising to market the company to generate new andprevious revenue streams.Oversaw staff recruitment, training, supervision, and job performance.Developed job descriptions and addressed any and all employee issues with confidentiality.Primary source of contact for patients, staff and physicians to facilitate lines of communication andproblem resolutions.Anesthesia division- reviewed and scanned all Anesthesia records for both office and surgery centerfor billing purposes.Maintain all credentialing documentation for office providers and Anesthesia team.

Verified insurance policies, obtained authorization for procedures, and discussed with patients are theirfinancial responsibility prior to their appointment.Supervised a team of 6Maintained updated insurance policies from each Network to secure accurate information for billingpurposes.Obtained authorizations for medical procedures

Monitor and audit staff performanceDevelop plan of action for process improvementOversight of daily operationsEnsure compliance and accuracy throughout the referral systemAbility to work independently and demonstrate critical thinking skillsPromote a positive team attitudeAbility to review current processes and provide modification as the business needs change