Michelle Moore Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Boston, Ma, Us

Redefining the consulting industry goes beyond hiring great people. To help our clients stay ahead in this digitally disrupted world, Bain develops and delivers best-in-class tools that enable our best-in-class IP. Our consultants and clients leverage a range of Bain tools, from Big Data analysis and visualization, to PMO (program management organization) and merger-integration tracking, to rapid prototyping and 3-D animation. Our innovative solutions improve efficiency, foster collaboration and unearth new insights—and help our clients extend their own capabilities to ensure long-term success. Technology is yet another way we best serve our clients and help drive superior results.

Boston, Ma, Us

The Partnership makes corporations and institutions more competitive in a global economy by:• Helping them attract, develop, and retain talented multicultural professionals at all levels of leadership.• Creating a corporate climate that encourages diversity and helps multicultural professionals thrive.Formed in 1987, The Partnership has evolved from its original focus on the advancement of African Americans in corporate Boston, into an organization that supports multicultural professionals at all levels in an increasingly diverse and global workforce. Over the last three decades we have collaborated with 300 organizations and helped more than 4,000 diverse professionals reach their full potential in organizations across the country.

Boston, Ma, Us

• Responsible for Talent Acquisition System Portfolio including Taleo and Avature ATS, acting as system Administrator• Partner and consult with business leads to evaluate and execute system enhancements, upgrades, and opportunities• Evaluates business requirements and performs process analyses to determine alternative business solutions or work-arounds• Develops test plans, scripts, and documentation to accurately capture end-to-end project life cycles• Create metrics to evaluate success of projects post implementation or launch• Depicts complex ideas, issues, and designs to varied audiences• Onboard and train new HR IT employees on ATS system• Assist managing service desk inquiries related to Talent Acquisition Portfolio

Boston, Ma, Us

• Plan and execute deep dive analyses to help senior leadership make informed decisions• Produce quarterly Strategic Report containing key HR metrics delivered to HR Executive Vice President and Chief Talent Officers• Created, tested, and automated Strategic Report processes utilizing SAS—significantly reducing production time and accuracy of report• Plan and produce quarterly Guidance Report containing deep dive analyses to better understand key metrics and trends within Liberty Mutual to drive change and actionable measures• Acted as project lead in retirement of Oracle Business Objects (BO) Reporting Platform and implementation of Oracle Business Intelligence (OBI) Reporting Platform, ahead of BO RetirementAssessed, documented, tested, and manually recreated previous BO reporting needs in OBI• Created self-service Talent Acquisition reporting tool, significantly reducing ad-hoc requests• Created documentation and led trainings for new Talent Acquisition reporting tool and acted as point of contact for all Talent Acquisition reporting needs• Partnered with and consulted HR customers to identify reporting needs and built dashboards and tools accordingly

•Provide direct operations and analytic support of Partners HealthCare System (PHS) Recruiting Support Service’s Role in providing the following services for Partners Affiliates: Applicant Tracking System (ATS), Government Compliance analysis and reporting, Affirmative Action Planning, Audits/Research to ensure integrity of employee and applicant data•Provide day-to-day Applicant Tracking System (ATS) support to system-wide users across all PHS Affiliates•Develop and lead trainings on how to utilize the PeopleSoft ATS to ensure on users’ understanding of correctly utilizing the ATS system to follow OFCCP compliance regulations when reviewing and dispositioning applicants•Participate in the development of best practice recruitment processes for recruiters and managers•Assist with compiling applicant data for Affiliates’ Affirmative Action Plans by verifying employee and applicant data from PeopleSoft, identifying research items, and assisting with research and resolution action plans•Provides PeopleSoft table maintenance including, but not limited to sources and subsources, recruiting departments and locations, pre-screening questions and answers, as well as job posting library•Create/modify queries/reports to meet recruiter and manager needs•Act as Affiliates’ liaison with third-party vendors with troubleshooting user issues, system changes and training needs i.e. Talent Technology Broadcast, Talent Technology Resume Mirror•Provide support to affiliates participating in system-wide group purchases i.e. Monster.com, HealtheCareers.com, while also maintaining and coordinating current and upcoming contract renewals•Coordinate monthly ATS committee meetings and record meeting minutes•Respond to emails and phone inquiries related to ATS and Careers at Partners Healthcare•Responsible for monitoring PeopleSoft Applicant Tracking System queue for the PHS HelpDesk

• Assist Massachusetts General Hospital (MGH) employees with general HR inquiries• Maintain a fast-paced office, averaging 125 walk-ins each day• Train employees on PeopleSoft Employee Self Service (ESS) component. ESS allows employees to make online selections and updates to benefits, payroll, personal information, and more.• Responsible for managing MGH Perks at main campus. MGH Perks include discounted entertainment tickets and deals exclusive to MGH employees• Assist applicants in navigating MGH career website and online resume submission• Conduct primary source verification of professional licenses• Performs I-9 re-verification in accordance to government policies• Assist with the on-site distribution of pay advices, off-cycle checks, MBTA passes, and troubleshoots issues as appropriate• Provides cross coverage to other positions within the operations team, such as the Employee Access Center Coordinator and the Non-Employee Coordinator• Processes non-employees in accordance to organizational guidelines and procedures• Assist in ensuring the completion of CORI background checks• Assist new hires with required paperwork and documentation • Responds to emails and phone inquiries related to Employee Self Service• Responsible for monitoring HR-PeopleSoft queue for the MGH HelpDesk

"My Giving Helps: The MGH Fund + United Way Employee Campaign celebrates a culture of philanthropy at our hospital and reaffirms our commitment to improving the health and well-being of the Mass General community and the communities in which we live. Gifts to the MGH Fund support all clinical areas of the hospital and make possible the compassionate care and revolutionary advances in biomedical science for which we are known. Gifts to United Way support more than 100 organizations in and around Boston that provide crucial services for children, youth and families in need, many of whom may be our patients and even our colleagues."• Provide information to MGH employees regarding the My Giving Helps campaign• Guide MGH employees in how to donate towards the campaign• Act as campaign "Prize Spotter," recognizing and awarding MGH employees who dressed in campaign colors on designated "Blue and Orange" days• Passed out numerous campaign take aways• Volunteered in campaign video: → http://www.youtube.com/watch?v=DrvCQ2MWlkcFor more information on the My GIving Helps campaign or how to donate, please visit: http://give.massgeneral.org/mygivinghelps

Boston, Ma, Us

• Performed all check-in and -out functions, as defined by Best Practice Policies.• Provided support and information to providers to problem solve and manage complex administrative patient issues.• Served as liaison between patients and providers.• Performed the daily management of encounter form processing and reconcilement.• Ensured the completeness of all forms and performed basic ICD-9 coding, as required to complete visit encounter forms for processing.• Understood all HMO, Managed Care and other Third Party Insurers; and functioned as a resource for patients around managed care plans, insurance and referral issues, with an ability to perform electronic insurance verification.• Understood Financial Services and Self-Pay Resources and provided patients with information as needed.• Answered telephone, triage and telephone management utilizing courteous customer service skills.• Maintained confidentiality and privacy consistant with HIPPA guidelines.• Completely performed and was a resource to other team members in all revenue enhancement activities, including registration verification, co-payment collection, cash management, encounter form reconcilement, etc.• Scheduled patient appointments and created referral "shells" for specialty visits and diagnostic testing, as required.• Coordinated and tracked referral appointments and visits for decrementation.• Provided cross coverage for other practice staff members.• Assisted with training and orientating new staff.• Performed all other related tasks to enhance the quality of service to patients.

Newton, Ma, Us

• Created online content by writing and editing blog posts and product reviews published on company website, including Mom Central’s Technology, Travel, and Green Blogs• Analyzed social media campaigns while contributing to and completing campaign wrap-up reports for clients such as Johnson&Johnson, Gillette, P&G, Bing, and MSN • Vetted and selected top Mommy Bloggers to participate in social media campaigns• Developed participant database for brand campaigns targeting GenY Bloggers• Practiced business development skills by drafting and editing outreach proposals for potential clients• Wrote briefing papers and case studies used by project managers and CEO• Conducted thorough research on various projects to present factually helpful and supportive content• Assisted marketing team with award submission process by actively researching award opportunities• Managed complete event scheduling and itineraries for six individual staff members for annual conference

Boston, Ma, Us

• Handled media relations for tech start-up, Peekaboo Mobile, compiling media lists and reaching out to newspapers • Participated in local events such as CollegeFest to create and strengthen brand awareness • Engaged brand in social media, controlling Facebook,Twitter,YouTube, and Vimeo handles • Interviewed, hired, and managed two interns to help with marketing efforts• Collaborated with marketing interns to launch college campaign which included conducting street teams, creating and distributing flyers and other promotional materials while managing marketing budget• Launched QR code campaign that yielded an increased number in downloads of the Peekaboo Mobile application

• Provide supportive functions to clinical and managerial staff• Coordinate visit schedules• Facilitate communication between team, staff and other departments• Act as contact to internal and external customers