Michelle Fink Email & Phone Number

United States

Rolling Meadows, IL, US

Small Business Client Manager

Daytona Beach, Florida, US

• Promoted to Account Manager after three months
• Proactively manage and retain existing book of business
• Provide customer relations with all levels of client’s decision makers, as well as the day to day client representatives
• Follow up to address customer needs and resolve any problems or issues
• Develop customer service plans for each client and understand the needs of the customer
• Remain current of industry trends, legislation, products, compliance and technologies

Daytona Beach, Florida, US

Daytona Beach, Florida, US

• Responsible for maintaining good standing with carriers
• Provide support, direction and marketing guidance to producers
• Accountable for the quality of marketing results for the department

San Rafael, CA, US

• Part time sales representative based at Ulta locations (weekends)
• Travel on weekends to assist other Ulta locations in CNY as needed
• Greet guests and make them feel welcome to the store
• Recommend and sell Juice Beauty Brand and products based on needs, concerns or preferences
• Build rapport with other brand reps and Ulta employees to maintain mutually beneficial relationships
• Extensive knowledge of cosmetic ingredients, functions and products

• Responsible for balancing day to day finances
• Ensure all cars purchased are inventoried properly and paid for on time
• Assist with payroll, bill paying, and checks sent to trading partners on time
• Familiar with using PayPal, QuickBooks, Business Banking, Remote Check Deposit

• Managed small production and shipping team
• Ensure all orders are correct, cleaned, packaged properly and shipped on time
• Created Quality Control standards for all orders to trading partners and retail customers
• Negotiate with shipping companies for best rates to maintain mutually beneficial relationships
• Ensure employees are adhering to safety and health standards

Mason, OH, US

• Calls into primarily “C” Level decision makers
• Conduct an average of 100 cold calls weekly
• Focus on new business to business account development
• Set appointments and presented programs to a minimum of twenty clients on a weekly basis
• Sales Accomplishments:o November Fiscal Year 2014 #3 Sales Representative in the companyo November Fiscal Year 2014 Award for “Most Installed Volume” for the Southeast/FL/Mid-South Regiono December Fiscal Year 2014 #1.

Mason, OH, US

• Train and manage a team of over twenty employees in sales performance and productivity
• Strategic planning of vendor relations resulting in mutually beneficial sales opportunities
• Exceeded sales quotas by fostering relationships with existing customer base
• Improved process for ordering, billing and delivering products resulting in decrease of errors and increase of profits and customer satisfaction
• Launched contests and created marketing materials to enhance customer awareness and sales
• Member of the Safety Engagement Team

• Selling of auto parts via telephone, email, eBay, Craigslist and Messenger Services
• Negotiate with customers to maintain competitive sales
• Exceeded sales quotas while maintaining high gross profit
• Proficient in Excel- create reports for part types sold, inventory and sales trends
• Worked full time remotely from home April 2015-March 2016
• Sales Accomplishments:o First year individual sales accounted for more than 25% of overall company saleso Achieved eBay Certified Top Rated Seller status for customer satisfaction

Diploma, Organic Skincare Formulation

Bachelor Of Science (B.S.), Business Administration, Management And Operations