Michelle Bates Email & Phone Number

Sydney, New South Wales, Australia

Orchestrating seamless travel experiences for corporate clients and bringing in several years of travel industry expertise into the dynamic realm of business travel management. As a dedicated Senior Business Travel Consultant at Navan, I thrive on delivering tailored solutions that optimize efficiency, cost-effectiveness, and client satisfaction.

Auckland, New Zealand

Served as the lead point of contact for all partner account management mattersBuilt and maintained strong, long-lasting partner relationshipsDiscussed and executed opportunities with partners that helped improve businessAchieved KPIs which contributed to sales growthOrganized team events and activities Oceania wide

Berkeley, Ca

Going Places Travel is a leisure storefront agency owned by Carlisle Travel. After a year and a half in the travel industry, I was made General Manager of its sister property Davisville Travel, located in Davis, CA. In December, Carlisle Travel purchased Going Places Travel, and I managed both branches. I bring a wealth of managerial skills, exceptional customer service, procedure development, and sales growth. I supervised a staff of 8 inside agents & 40 home based agents throughout the United States. I worked closely with our accounting and IT teams as well. I was also in charge of recruiting individuals interested in becoming home based agents and proceeded in providing training and sales support. I as responsible for all branch management reports, agent productivity reports, yearly budget and marketing on social media, print ads, email blasts, and participating in community events.

Davis, Ca

I joined Davisville Travel in August of 2015. Davisville Travel is a leisure storefront agency owned by Carlisle Travel. After a year and a half in the travel industry, I was made General Manager. In December, Carlisle Travel purchased Going Places Travel located in Berkeley, CA and I managed both branches. I bring a wealth of managerial skills, exceptional customer service, procedure development, and sales growth. I supervised a staff of 8 inside agents & 40 home based agents throughout the United States. I worked closely with our accounting and IT teams as well. I was also in charge of recruiting individuals interested in becoming home based agents and proceeded in providing training and sales support. I was responsible for all branch management reports, agent productivity reports, yearly budget and marketing on social media, print ads, email blasts, and participating in community events.

Davis, Ca

I joined Davisville Travel in August 2015. My love of travel brought me to explore this industry, hoping to share it with the world.

Sacramento, California Area

WSSPC develops seismic policies and shares information to promote programs intended to reduce earthquake related losses. As Program Manager, I plan events and help to produce a monthly newsletter to all our subscribers.

Folsom, Ca

Maddaus Water Management, Inc., is a water management engineering firm that has worked on conservation projects around the world. My role as an executive assistant included office administration along with aiding the engineers in several projects. I performed tasks such as population analysis and statistics.

Sunrise Mall

I was the manager of Jewelry Zone for several years. My role as manager included hiring new employees, scheduling, ordering merchandise, organizing, setting up visual displays, promotion, and most importantly customer service.

Bachelor Of Arts (B.A.), Social Sciences

Activities and Societies: Charity Chair of the Student Fashion AssociationMajored in Social Sciences and Minored in History

Bachelor Of Arts (B.A.), Social Sciences

Tefl Certification

Certified to teach English as a Foreign Language