Michelle Albenga Email and Phone Number

• Proactively managed and maintained comprehensive project documentation, including digital files, spreadsheets, and reports, ensuring quick access and accuracy.• Enhanced the quality of interoffice correspondence and presentations through meticulous review and editing, improving overall communication effectiveness.• Scheduled and prioritized high-volume calendars, coordinating meetings and appointments while efficiently managing all logistical aspects, including conference room setup and virtual meeting links.• Streamlined travel arrangements for senior executives by coordinating flights, accommodations, and meeting logistics, contributing to seamless business trips.• Collaborated with senior management and cross-functional teams on special projects, driving initiatives that increased team productivity and improved reporting systems. • Planned events and department activities overseeing budget adherence, venue acquisition, guest lists, and catering.• Delivered exceptional customer service by serving as the primary contact for internal and external clients, addressing inquiries and resolving issues with professionalism and efficiency.• Facilitated team development by organizing training sessions, onboarding new team members, and mentoring administrative staff to ensure consistency in service delivery and operational efficiency.

Supported five Service Leaders across nine counties, organizing calendars and meetings efficiently.• Managed internal and external correspondence, ensuring timely responses.• Developed and utilized spreadsheets and tracking forms for streamlined operations.

Orchestrated staffing coverage for 25 offices in Mercer County, overseeing time card approval and vacation scheduling.

Provided tailored financial services and made proactive sales calls to meet client needs.

Managed cash transactions and customer inquires in a high-volume environment.