Michelle (Bratz) Lindemann Email & Phone Number

Milwaukee, Wi, Us

Oconomowoc

Establishes and conducts sales and marketing plans to increase local market share. Develops new customers for company services by contacting realtors, builders, attorneys, lending institutions, developers, investors, corporations, etc., to determine their needs and to offer services the company can provide which meet those needs.Maintains existing business by providing information concerning company services; by providing marketing materials and suitable promotional items and by taking orders for title insurance and other services. Provides timely, accurate, competitive pricing for potential orders, while striving to maintain maximum profit margin.Provides timely feedback to regional management regarding market conditions and updates on competitors. Adheres to a budget for selling expenses and branch expenses. Prepares closing documents and attends closings as needed. Manages day-to-day operations, oversees staff and makes sure we are delivering great customer service by addressing customer and employee satisfaction issues promptly.Problem solves title issues relating to probate, divorce, easements and restrictions, along with judgement, liens, and Federal/State tax liens on a property. Collaborates with underwriters and legal teams to make sure we clear title for a smooth and seamless closing for all parties involved.

Pewaukee

I instruct the Personal Brand Course for the Business Division at Waukesha County Technical College. This course is a required course for all students in a business or marketing program. I provide the tools to build their personal brand through academic success; time management; accountability; emotional intelligence; wardrobe engineering; dining, phone and e-mail etiquette; critical conversation and creative problem solving skills and all other business etiquette.I try to use real life situations and examples in my curriculum development. This allows the students to have a better realization of what is in store for them out in the workplace. I also bring in guest speakers to educate the students on the topics we are covering to allow more interaction in the class room. Most importantly, I strongly encourage the understanding of emotional intelligence so they have the ability to communicate effectively with people at all levels.

Pewaukee Wi

Builds market position by locating, developing, defining, cold calling, negotiating, and closing business relationships. Develops marketing strategies; builds and maintains a favorable public image through networking, social media, and press releases. Creatively designs layouts and graphics for brochures, commercial listing flyers, postcards, and new commercial property listing information sheets. Prepares and designs Apple Ipad presentations. Conducts research and market analysis reports for marketing proposals for commercial properties and land development projects. Studies economic trends to effectively determine the most effective marketing or research approach for current listings and potential listings. Effectively uses research site tools such as: Xceligent; GIS and County Sites; loopnet, Wisconsin Department of Financial Institutions.

Waukesha And Beaver Dam Locations

This position was combined with my Executive Assistant Role for Quintec Integrations. The CEO of Quintec Integrations owned two Snap Fitness gyms as well as Quintec Integrations.•Oversaw all areas and operations of the club; balanced and confirmed payroll, analyzed overall facility and growth budgets against revenue; oversaw billing detail reports after the Gym Manager’s called and collected against billing declines.•Acted as the primary liaisons between the clubs and its members in important communication matters; oversaw customer complaints and refunds.•Executed and or approved marketing strategies above and beyond the general corporate co-op program.•Responsible for general maintenance of facility and equipment; worked with general contractors for club improvements and repairs.

Pewaukee, Wi

•Provided high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings•Made travel arrangements for office staff; manages and maintained CEO’s personal and business schedules•Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software•Managed CEO’s real estate properties, tracks rent payments, maintenance, and receipts, financial reports, worked with rent assistant programs.•Networked with commercial real estate brokers while researching new leasing options •Conducted phone and in person interviews when hiring new staff membersAdditionally, I managed and handled the marketing at the CEO's two Snap Fitness Gyms.

Hartford, Wisconsin

Effectively assisted in multi-phased advertising, marketing and public relations strategies. Worked actively in the community representing the store. Studied the objectives, promotional policies, or needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products, or services. Created brochures, flyers and posters for promotions and departments. Designed, built, and maintained store web site, using authoring or scripting languages, content creation tools, management tools, and digital media.

Hartford, Wisconsin

•Formulated, directed and coordinated marketing activities and policies to promote products and services to encourage store sales and growth within the community. Effectively handled press releases, public relations, fundraisers, plans, and budgets. •Developed and fostered strong relationships with external and internal customers including: consumers, media, suppliers, vendors, associates, management, and community leaders.•Collaborated cross-functionally with all departments to effectively develop marketing strategies; Forecasted and tracked marketing and sales trends, analyzing collected data.•Engaged in managing and maintaining store in the absence of the Store Manager; handled all computer questions and technical issues; over saw pricing, maintained and worked with in budgets and deadlines.•Designed, built, and maintained store web site, using authoring or scripting languages, content creation tools, management tools, and digital media.

•Supervised employees and handles any other projects or duties assigned•Responsible for billing reports, category transfers and branch shipment and month end reports•Maintained customer files, i.e. credit applications, tax-exempt certificates, consignments•Developed and maintained relationships with vendors to ensure availability of product and as well as satisfactory pricing•Effectively handled all human resources and payroll for Pewaukee branch for drivers, warehouse and office staff •Effectively handled customer accounts, expediting, and product information•Responsible for inventory of warehouse along with completion of data entry and reports to follow inventory.

Promoted to Technical Support Coordinator•Responsibilities include: Researched applicable tech center components and equipment for stores, created cad drawings of battery packs, identify new products/vendors, perform testing of cells and battery packs, researched and entered information for the product wizard for the Intranet, Created spread sheets for a variety of projects, kept Tech Manual up to date Promoted to Helpline Coordinator•Assisted franchise and corporate stores in identifying and locating unique and hard-to-find batteries.•Utilized available resources to respond to inquiries from stores.•Developed and maintained relationships with vendors to ensure availability of product and as well as satisfactory pricing. Product Assistant •Effectively handled various projects for upcoming events. Responded and answered email inquiry’s from potential customers. Responsible for entering part additions and part changes for our products into two computer systems, Adis and Prophet Line. •Created a Technical Dictionary and Helpline Application guide for all of the Batteries Plus stores. Responsible for handling invoices for our Department. Prepared and designed various Power Point presentations for seminars.•Effectively handles questions/requests from all Batteries Plus stores

Worked with customers in various banking functionsAssisted customers in opening accounts for their particular needs and desiresPerformed telecommunications for customersPerformed duties related to book keepingAttended seminar on Communication and Customer RelationsWas appointed a supervisor position in bank drive thru

Master'S, Business Administration And Management, General, Graduated With High Honors 3.8Gpa

Bachelor'S, Business Administration And Marketing

Graduated from Ottawa University with my Bachelor's Degree in Business Administration and a Minor in Marketing Additional Areas.

Associate'S, Marketing

courses of study: Marketing Principals, Oral Communications, Business Graphics App., Contemporary Business, Fundamentals of Accounting.