Michelle Beard Email & Phone Number

San Jose, Ca, Us

San Jose, Ca, Us

Implementation of Epic Systems Electronic Health Record (HealthLink) for Santa Clara County Health and Hospital Systems

San Jose, Ca, Us

Assess stakeholder impact, change readiness and adoption risks for the rollout of Strategic Pricing initiatives. Implement and manage execution of change management and training plans for Field Sales, Finance and Operations to drive key Finance initiatives in support of business results. Work with cross functional adoption and change management teams to develop role specific training collateral, targeted communications and engagement activities. Track adoption metrics against targets and identify opportunities to address resistance and enhance adoption activities.

Cupertino, California, Us

Design and develop training for Apple Global Retail Training focusing on Change Management content of HR Policy changes. Design, develop and deliver Train-the-Trainer for the go-live of Apple Upgrade Program for US Retail stores.

San Jose, Ca, Us

Plan, manage and implement change strategy, including training, communication and stakeholder engagement for transformational and incremental change programs. Lead and execute efforts to measure adoption and gather user feedback on large scale projects. Lead the change management effort for the successful implementation of the Salesforce.com platform for the Cisco Global Technical Assistance Center.

Madison, Wi, Us

Developed and updated highly technical course materials based on customer, instructor and SME inputs. Develop and maintain e-learning courses using the Learn.com portal. Present training for "Train the Trainer" events. Maintain course materials and documentation for Technical Training sessions in an FDA regulated environment. Update hands-on labs for the Surgeon, Physicist, Radiation Oncologist and Radiation Therapist courses based on new CyberKnife Stereotactic Radiosurgery system platform. Collaborated with Physicists, Engineers and Marketing to develop course materials suitable for all levels of learners

San Jose, Ca, Us

Interact with cross-functional teams to develop course design and scope documents which demonstrate learning objectives, delivery media and methodology for targeted audience learning interventions. Developed storyboards for new and revised course content. Contribute to the ongoing development of the Customer Service Representative New Hire Certification curriculum weaving quarterly release training into existing training content.

Santa Clara, California, Us

Conduct planning and analysis activities to identify learning needs based on product release, updates and Sales goals. Design and provide development oversight of technical and sales e-learning courses. Interact with SMEs and external vendors to ensure courses are instructionally sound and technically accurate. Perform key curriculum management activities including developing and updating to learning paths, course life cycle reviews, and "end of life" activities for HDS Academy courses in Saba based Learning Management System

Philadelphia, Pa, Us

Work with Janssen, Ortho-McNeil SMEs and internal contributors to identify and address learning gaps. Develop course blueprints which identify target audience, key content, learning outcomes and evaluation strategy. Script multiple courses for e-learning "suites," interact with vendors to identify and develop necessary medical graphics and animations for Pharma sales rep training. Interact with remote developers, medical content managers, QA staff and clients to review plans and progress of course development to ensure on accurate and on-time course deliver.

South San Francisco, California, Us

Integral to development of the online curriculum for Genetech’s Quality Assurance program new learning management system. Execute detailed task and needs analyses, formulating outcomes based training program. Serve as a liaison between client’s decision-makers and 6 remote designers, working locally to facilitate efficient workflow. Interview SMEs, to define each departments' training needs and juggling multiple priorities simultaneously. Create Quality Assurance e-learning modules for Filling, Biochemical, and Lot Disposition, that included cGMP compliant SOP training, OJT, and performance evaluation tools.

Ma, Instructional Technology

Ba, Linguistics