Michelle Pope

Michelle Pope Email and Phone Number

Business Transformation Consultant @ MTMG Inc.
Cranston, RI, US
Michelle Pope's Location
Bridgewater, New Jersey, United States, United States
Michelle Pope's Contact Details
About Michelle Pope

As a highly experienced professional in operations and business management, I have dedicated my career to driving strategic growth and operational excellence. My passion lies in transforming organizations, creating high-performing teams, and delivering unparalleled client experiences.With a background in technology and healthcare, I have honed my expertise in both operational and technical aspects, empowering me to lead complex and dynamic initiatives with confidence. My strength lies in my ability to leverage strategic insight, foster collaboration, and execute with precision.In my recent role as an Executive Consultant, I was at the helm of a global healthcare provider's security migration program. This initiative involved the coordinated efforts of a diverse cross-functional team, including development, service delivery, and product management. Throughout the process, my strategic guidance, risk assessment, and proactive problem-solving played a pivotal role in the project's success. My tenure as President and Chief Operating Officer of Relay (formerly CompuClaim) provided me with the opportunity to drive the company's strategic direction, lead business development, and ensure operational excellence. This experience allowed me to further develop my skills in organizational leadership, financial management, and market expansion, and to gain a deeper understanding of the needs of clients and stakeholders.As an accomplished and forward-thinking executive, I am always eager to connect with like-minded professionals who are committed to advancing their organizations and making a positive impact in their industry. I am confident in my ability to drive results, navigate complex challenges, and lead successful outcomes, and I am eager to bring my skills and insights to new opportunities.I am genuinely invested in pursuing new collaborations, ventures, and connections. I am open to exploring how I can bring value to your organization or your professional network, and I welcome the opportunity to discuss potential partnerships or opportunities further.Feel free to reach out, and let's forge a path to success together. Thank you for connecting.#OpenToWork #Leadership #OperationsManagement #Technology #Healthcare #BusinessDevelopment #ChangeManagement #StrategicPartnerships

Michelle Pope's Current Company Details
MTMG Inc.

Mtmg Inc.

View
Business Transformation Consultant
Cranston, RI, US
Website:
cetechllc.com
Employees:
45
Michelle Pope Work Experience Details
  • Mtmg Inc.
    Business Transformation Consultant
    Mtmg Inc.
    Cranston, Ri, Us
  • Cutting Edge Technologies (Ce Tech)
    Chief Operations Officer
    Cutting Edge Technologies (Ce Tech) Oct 2024 - Present
    Bridgewater, New Jersey, United States
    Directs, administers, and coordinates the internal operational activities of the organization in accordance with policies, goals, and objectives established along with the Chief Executive Officer and the Chief Financial Officer. Leads and directs the following functions and/or business units: operations, information systems, pmo, sales, logistics and operational efficiency across the business units. Responsible for the development of organization policies and goals that cover operations, personnel, financial performance, and growth of the functions and/or business units mentioned above.
  • Cutting Edge Technologies (Ce Tech)
    Executive Consultant
    Cutting Edge Technologies (Ce Tech) Oct 2023 - Oct 2024
    As an Executive Consultant at Cutting Edge Technologies, I work with Philips Healthcare, a prominent global healthcare provider, to support the seamless migration of 40,000+ modalities to a new security program. My role includes collaborating with executive leaders, delivering program insights, and ensuring successful program delivery.• Operational Leadership: Advancing the execution of a high-stakes security migration program by providing strategic oversight, extensively developed through working closely with executive leadership at Philips.• Stakeholder Collaboration: Functioning as a key collaborator between executive leaders across multiple organizations, providing critical insights regarding program performance and risk identification.• Program Advisory: Acting as a critical advisor for the successful delivery of a large-scale, worldwide security migration program integrating deep insights into program progress, identifying potential challenges, and proposing effective solutions to the leadership team.
  • New England Continuous Improvement Collaborative (Necic)
    Founding Board Member
    New England Continuous Improvement Collaborative (Necic) Jan 2016 - Jul 2024
    To foster a community of cross industry practitioners focused on positively impacting the culture of continuous improvement through shared experiences.
  • Relay
    President
    Relay Jan 2021 - Jul 2023
    Newport, Ri
    As the President and Chief Operating Officer of Relay (formerly known as CompuClaim), I provided leadership and management to ensure the company's operational success. My role was instrumental in establishing necessary operational controls, administrative procedures, and growth strategies.• Executive Leadership: Serving as a key member of the executive leadership team, where working closely with the President in developing and executing the company's overall business strategies and goals.• Enhanced Operational Functions: Spearheaded initiatives that significantly streamlined existing systems and processes, leading to a more efficient and cost-effective operational framework.• Strategic Development: Playing a pivotal role in the development and execution of Relay's long-term business strategies, with a particular focus on driving sustainable growth and expansion.• Departmental Oversight: Providing guidance and direction to the operations, development, and business development departments, ensuring that each unit worked harmoniously towards common business objectives and targets.
  • Relay
    Chief Operations Officer
    Relay Feb 2018 - Jul 2023
    Newport, Ri
    Joined CompuClaim in February 2018 as the interim Chief Operations Officer responsible for working closely with the President to develop growth strategies, organizational structure and operational efficiencies. Joining the CompuClaim Executive Leadership Team as Chief Operations Officer in May 2018, the role will lead, direct and control business strategies and organizational growth.
  • Carousel Industries
    Vp Of Continuous Improvement & Innovation
    Carousel Industries Dec 2016 - Jan 2018
    Warwick, Ri
    VP of Continuous Improvement & Innovation provides vision and leadership in the development and implementation of Carousel Industries enterprise Continuous Improvement and Business Solutions programs. Responsible for leading the Continuous Improvement and Innovation business units in planning, development and implementation of enterprise business solutions, programs and process improvement in support of transformational growth.
  • Carousel Industries
    Chief Operations Officer
    Carousel Industries Jan 2010 - Dec 2016
    As the Chief Operations Officer for Carousel Industries, I was responsible for driving operational efficiency and business process improvement. I shaped strategies and led vital initiatives to achieve the highest levels of customer delivery while evaluating, implementing, and training teams on new enterprise technologies.• Change Management: Served as the primary leader for Atrion's change initiatives, conceptualizing and promoting strategic plans and operating tactics to bolster performance improvement in various business units and disciplines.• Operational Excellence: Identified and eliminated organizational waste, and oversaw continuous improvement in service and product delivery quality throughout the company.• Advanced Tech Implementation: Led efforts to evaluate, implement, and train teams on new enterprise CRM, ERP, and Service Delivery automation tools, aligning technology with business objectives.• Lean Education Center: Pioneered the implementation of a Lean Education center aimed at training and educating employees on lean tools and methodologies for sustainable organizational improvement.• Support Infrastructure Enhancement: Spearheaded the implementation of support platforms to optimize client service delivery, consistently raising the bar on service excellence.• Vendor Relations & Certification: Elevated the company’s value to key vendors and customer base. Attained Cisco’s highest level of corporate organizational certification, becoming a certified Managed Services Master Channel Partner.• Facilities Development: Led the development of a new 46,500 square foot Corporate Headquarters facility, a vital contributor to Carousel Industries' growth strategy.
  • Atrion Networking Corporation
    Support Services Director
    Atrion Networking Corporation Dec 2004 - Jan 2010
    As the Support Service Director at Carousel Industries, I drove ongoing improvements in client Support Services offerings and operations. I focused on building strong and lasting client relationships and achieving operational excellence with a 24x7 approach. By collaborating with the company's various business units and functions, I successfully enhanced operational efficiencies and the delivery of professional services, making a significant impact on customer satisfaction and company growth.• Strategic Improvement: Partnered with business unit leaders to identify and implement innovative ways to optimize support services, addressing customer needs proactively, and achieving industry-leading customer satisfaction rates.• Professional Services: Led the Professional Services Engineering, Managed Services, Support Center, and the Project Management Office. Successfully designed, implemented, and executed technical support and delivery of professional services for the full product lifecycle.• Vendor and Customer Relations: Played a pivotal role in enhancing strategic business relationships, particularly with Cisco. Co-led the raised value of the company to its key vendors and customer base, showcasing a commitment to excellence and partnership.• Apprenticeship Program: Spearheaded the development of a Technical Apprenticeship program, earning recognition as a "Trailblazer and Innovator" in Internetworking Associate Apprenticeship Programs. This initiative significantly contributed to the identification and training of top performers within the company, fostering a talent pipeline and elevating the organization's workforce.• Facility Development: Oversaw the design and development of a new 46,500 square foot Corporate Headquarter facility, demonstrating a hands-on approach to driving strategic initiatives and infrastructural expansion.
  • Carousel Industries
    Pmo Director & Applications Engineer
    Carousel Industries 2000 - 2004
    With a strong focus on the implementation and progression of enterprise systems, I motivated teams to drive continual development and improvement through my leadership. This experience helped prepare me for my transition into the field of education as well as my recent Blockchain Developer career. One notable accomplishment was spearheading acquisition and integration efforts for three companies and subsequently launching new business systems.• Project Management: Orchestrated both the development and execution of multi-million dollar and high-impact projects, leading cross-functional teams in the delivery of enterprise applications and the implementation of business process optimization initiatives.• Change Management: Directed the transformation of Carousel Industries’ culture to center around continuous improvement by organizing and leading training sessions and fostering an open, team-oriented atmosphere.• Leadership and Mentorship: Established and supervised the activities of the Enterprise Business Solution Group, ensuring that team members were equipped with the necessary tools and knowledge to excel in their roles while positioning the company for future success.

Michelle Pope Skills

Managed Services Leadership Vendor Management Cross Functional Team Leadership Strategic Planning Process Improvement Crm Management Business Process Improvement Professional Services Cisco Technologies Pmp Change Management Program Management Integration Training Troubleshooting Pmo Telecommunications Unified Communications Project Management Windows Server Kaizen Cisco Systems Products Leadership Development Product Management Customer Relationship Management Strategy Operations Management It Operations

Michelle Pope Education Details

Frequently Asked Questions about Michelle Pope

What company does Michelle Pope work for?

Michelle Pope works for Mtmg Inc.

What is Michelle Pope's role at the current company?

Michelle Pope's current role is Business Transformation Consultant.

What is Michelle Pope's email address?

Michelle Pope's email address is mp****@****ion.net

What is Michelle Pope's direct phone number?

Michelle Pope's direct phone number is +140173*****

What schools did Michelle Pope attend?

Michelle Pope attended New England Tech, Harvard Business School, Bryant University, Johnson And Wales University, New England Institute Of Technology.

What skills is Michelle Pope known for?

Michelle Pope has skills like Managed Services, Leadership, Vendor Management, Cross Functional Team Leadership, Strategic Planning, Process Improvement, Crm, Management, Business Process Improvement, Professional Services, Cisco Technologies, Pmp.

Who are Michelle Pope's colleagues?

Michelle Pope's colleagues are Megan Costello, Tim Dwyer, Wilfredo Claudio Martinez, Noel Zazulak, Sarah Reid, Ce Tech Marketing.

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