Michelle Aretz Email & Phone Number

New York, New York, United States

New York, United States

• Manage relationships with floral, gift, and plant vendors at 1-800-Flowers, ensuring seamless communication and timely resolution of inventory and order issues, resulting in improved vendor performance and satisfaction.• Analyze and distribute Customer Satisfaction Index (CSI) data, providing actionable insights to vendors for continuous improvement.• Coordinate order moves and rejections, ensuring accuracy and compliance with inventory management processes to maintain operational… Show more • Manage relationships with floral, gift, and plant vendors at 1-800-Flowers, ensuring seamless communication and timely resolution of inventory and order issues, resulting in improved vendor performance and satisfaction.• Analyze and distribute Customer Satisfaction Index (CSI) data, providing actionable insights to vendors for continuous improvement.• Coordinate order moves and rejections, ensuring accuracy and compliance with inventory management processes to maintain operational efficiency. • Generate and communicate daily operational reports, facilitating proactive decision-making and issue resolution within the vendor relations team. Show less

•Serves customers by helping them select products. •Generates sales by interacting with clients, using suggestive selling techniques, and sharing product expertise.•Build and maintain strong relationships with customers. •Proactively address customer concerns and resolve issues to ensure a positive shopping experience.

New York, United States

• Communicated with buyers, and vendors daily, as well as internal departments to resolve issues• Entered purchase orders into appropriate systems• Completed all modifications including delivery extensions, cancellations, and cost & retail changes• Created and ran reports for buyers as needed• Organized and maintained merchandise samples

University At Buffalo, New York, United States

•Troubleshoot both telephone and network services by responding to customer orders•Manage outstanding customer service to staff and faculty by thoroughly answering customer questions and concerns•Trained new employees on day-to-day operations, gave an overview of rules, and how to effectively communicate with clients to expedite workflow

Las Vegas, Nevada, United States

•Organized a group out of the country•Marketed an experience and learned account management skills while maintaining the basic needs of my group•Gained the opportunity to drive funds for a major company in the travel and events space

Long Island City, New York

• Developed line sheets on products/clothes to expand business and future market predictions• Assisted in two scheduled shoe shows with team and buyers from abroad• Composed romance copies for a variety of product lines and helped coordinate Runway of Dreams• Reviewed on orders, drop ship items, ATS, and calculated revenue on excel sheets

Wantagh, New York, United States

•Gathered $1,000- 5,000 dollars in revenue each day by counting and reporting revenue made each day•Communicated with and assisted 100+ guests with directions and other needs•Promoted goodwill among guests by professionally executing efficient services

Deer Park, New York, United States

•Offered strategic suggestions to company on participating vendors by expressing opinion on certain aspects regarding upcoming events•Collaborated well-developed ideas with a team of ten for an upcoming festival •Reorganized stations in a fast-paced environment by counting number of VIP and general admission tickets sold for upcoming events to ensure success

Merrick, New York, United States

•In charge of ensuring others' safety and being certified in First Aid/CPR.•Promoted as Head Lifeguard.