Michelle Yang Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

Emeryville, Ca, Us

• Collaborate with the Sales, Campaign Management, and Media Strategy teams to ensure a streamlined campaign implementation process• Analyze campaign performance metrics to identify and execute successful optimization strategies and enhancements• Provide clients with performance reporting, strategic insights, and technical assistance during the campaign period

• Select and train a staff of 27-30 Residential Computing Consultants in conjunction with the Lead Unit Supervisor• Directly supervise and evaluate 5 Residential Computing Consultants working at a specific residence hall unit• Create meeting agendas, educational resources, and materials to advertise Residential Computing programs and services

• Assisted residents in resolving software-related problems and connectivity issues• Contacted residents via phone and email about issues involving routers, network configuration, and software updates• Promoted Residential Computing programs and services by posting bulletins, tabling, and flyering

• Conduct market research and competitor analysis to identify opportunities within the wearable and payment industries• Monitor and manage social media and email campaigns through Hootsuite and MailChimp to analyze engagement • Expand the Coin Champion program to include monthly calls with existing members and outreach to new participants• Draft and edit content for blog posts, campaigns, newsletters, and the Coin Developer Program website

New York, Ny, Us

• Assisted Client Success Directors and Managers in managing over 1000 international brands and their use of the Sprinklr software• Collaborated with engineering, sales, and product teams to ensure the success and delight of clients• Created client-facing documentation that highlighted platform performance, usage, goals, and best practices• Worked with clients to understand their business strategy and how Sprinklr can align and support these goals

San Francisco, California, Us

• Created and managed a content calendar that worked in conjunction with the social media campaigns• Identifed and communicated with key influencers in order to broaden the reach and network of Wetravel• Wrote and edited at least 3 blog posts each week that featured diverse subject matter on Wordpress- Monitored the engagement metrics of the blog and any related posts on social media through Google Analytics and Wordpress plug-ins- Strategized on the type of content that garnered the most social media traction and interest

Berkeley, Ca, Us

• Created and published one blog post per week about student activities, academics, and life in Berkeley on Wordpress• Organized and managed the social media content calendar for each semester • Planned small-scale social activities to foster a welcoming environment• Monitored and managed social media channels, such as Twitter, Facebook, and Instagram, to analyze viewership and interest

Seattle, Washington, Us

• Scheduled and managed the timelines for the development of PowerPoints, Prezis, videos, and offline mobile applications at a global digital advertising agency that serves a broad range of Fortune 1000 clients• Communicated with local and international suppliers to manufacture products for the SAP Design Thinking project• Collaborated with the creative and mobile design teams to provide 4 different types of presentations for SAP Solutions

- Organized and created displays to advertise the 17 different types of uniforms and accessories around the store- Contacted and communicated with customers via phone about their orders and the availability of the store- Worked with customers to find the correct amount, size, and style of the uniforms

Pasadena, Ca, Us

- Catalogued and stored newspapers, photos, and various other mementos in the archive room- Compiled and scanned past photos and memorabilia to use during the class reunions- Created a 10 minute video of letters and photos through iMovie for the reunion of the Class of 1961

Education record

Education record

Bachelor'S Degree, Political Economy