Michelle Stengel Email & Phone Number

Exton, Pa

Exton, Pa

Responsible for processing guest arrivals and departures and providing information about hotel services Established strong customer relationships by providing excellent service and responding quickly to guest requests and inquiries Assisted in hotel event by providing facility tours and set-up assistance Improved front desk coverage and productivity by recommending agent shift alternatives

Planned, coordinated and executed all event operations dealing with food and beverage selection, set-up, transportation, pricing, accommodations and audio/visual needs for approximately 30 events each month Supervised production of the events and worked with Event Manager and Department heads on all aspects of event planningIdentified catering requirements for each event and provided direction to the catering team Assisted with a community wide 4th of July celebration which accommodated 2,500 visitors Contributed to the production of the inaugural “All Staff Assembly” for Penn State employees, physicians, and medical students hosted over three 2 hour sessions with 800 people per session